Local Reviews
for Red Rock, TX
Our Reviews by City
Excellent service
Hightower - Red Rock, TX 78662
Tommy did a great job
Excellent service
Tucker - Red Rock, TX 78662
Outstanding Service
Richards - Red Rock, TX 78662
Daryl and Travis were great. Considerate, kind, informative, and patient with me
Response from Centex Air & Heat:
Thank you so much for this great 5-star review. We really appreciate your business and helping to share the word about Centex!
Excellent service
Hanna - Red Rock, TX 78662
Tommy was very nice and very knowledgeable about his work. We highly recommend Tommy B at Centex Air and Heat.
Daryl is the best!
Lively - Red Rock, TX 78662
Daryl was very friendly & professional and polite. After assessing the problem with my A/C, he went over the various repair options to see which one fits our needs. He then quickly and efficiently repaired the A/C. Will definitely recommend.
Great Job!
Richards - Red Rock, TX 78662
Daryl is always so kind, patient and consideration. I am a very curious person and he answers all my questions. He explains what he is doing and the various things he checks when my AC malfunctions. I have always had great experience with all the employees at Centex. Thank you!
Excellent Service
Tucker - Red Rock, TX 78662
Excellent Service
Schroeder - Red Rock, TX 78662
Gustavo was extremely professional and provided a very thorough service call.
Response from Centex Air & Heat:
Thank you so much for your kinds words about Gustavo! We will be sure to tell him to keep up the good work!
Excellent Service
Richards - Red Rock, TX 78662
Daryl is very knowledge, informative and courteous. He explains things so I can understand what is being fine. I have been very satisfied with his work. My thanks and appreciation to Daryl.
Good Service
Williamson - Red Rock, TX 78662
Always Professional
Tucker - Red Rock, TX 78662
Great service
Tucker - Red Rock, TX 78662
Thank thank you!!!!
Kidd - Red Rock, TX 78662
He was clean,polite
Good Service
Williamson - Red Rock, TX 78662
Good job expediting an ordered part and quick install when received
Great Service; Great Team-Michael & Gustavo
Richards - Red Rock, TX 78662
They were very friendly, informative and knowledgeable with modifications to improve my condensation drain line problems. Cleaned work area. Additionally, helped me with water hose issue! Above and beyond!
Same Day Service
Williamson - Red Rock, TX 78662
I really appreciate the same day service. All options were thoroughly explained. Very courteous folks
Awesome
Rapier - Red Rock, TX 78662
Very efficient
Excellent, courteous and Knowledgable.
Colville - Red Rock, TX 78662
Honestly I was quite surprised at the thoroughness, knowledge and courteous service I received. One grows so used to "service" that is not really service but rather just a means to make as much money as possible with the least amount of effort. Centex obviously maintains the spirit of and ethics of what being a service business really means. I feel lucky to have found Centex.
Great Service
Kasling - Red Rock, TX 78662
Great service
Overdorff - Red Rock, TX 78662
Too soon to tell but very courteous/ knowledgeable
Demarest - Red Rock, TX 78662
My impression of Daryl is that he is a very experienced technician. Couple that with his customer centric attitude, he is definitely a "keeper" for Centex
Response from Centex Air & Heat:
Thank you for taking the time to leave us some feedback! We definitely agree that Daryl is a keeper and are pleased to hear that he took great care of you. We appreciate your business and look forward to servicing your future HVAC needs!
Very professional and courteous
Murphy - Red Rock, TX 78662
Response from Centex Air & Heat:
Thank you for taking the time to leave us some feedback. Our team here at Centex Mechanical Air & Heat strives to provide a hassle-free experience from start to finish and we are pleased to hear that you received professional and courteous service. We appreciate your business and look forward to servicing your future HVAC needs!
Awesome knowledgeable service
Edwards - Red Rock, TX 78662
Daryl was very polite and knowledgeable as well as swift service
Response from Centex Air & Heat:
Thank you so much for taking the time to leave us some feedback! We are very pleased to hear that Daryl took such great care of y'all. The team here at Centex Mechanical Air & Heat values your business and we look forward to serving you in the future.
Great Service
Tucker - Red Rock, TX 78662
Response from Centex Air & Heat:
Thank you for taking the time to leave us some feedback! We are pleased to hear that you received 5-star service from our team and we look forward to serving you in the future.
Awesome staff. All very polite and couteous. Extremely tidy and loved the drop cloths they put down on my wood floors. All worked very hard and com
Stephanie - Red Rock, TX 78662
Sure.
Travis P.
Performed HC6A, removed the old air movement system and installed the new one. Turned the system on a verified it was working properly and it was. Left the system running.
Tommy B.
Upon arrival, I pumped the system down containing the refrigerant within the outside machine. I disconnected the high and low voltage and fastened them to the lineset and disconnect so they would be out of the way and worries for the client. I disconnected the lineset and welded the ends shut. Disconnected outside machine from home and showed the client. Client was very happy with the work done.
Tommy B.
Performed heating evaluation, found all components running and operating properly at this time.
Travis P.
Performed the heating evaluation and found the system to be low on R410a refrigerant. Spoke with the client about a leak search and found that the heat transfer media coil had several leaks. Spoke with the client about them having a system that was out of warranty and didn’t recommend putting a bunch of money into it. They would like a comfort specialist to come out and give them a quote for replacing the system. They are still running at this time. Call Linda to set up that time and date.
Tommy B.
Performed heating evaluation. Found everything to be working properly at this time.
Tommy B.
Replaced heat transfer media coil, replaced filter drier, recharged system with new, clean refrigerant after pulling proper vacuum and pressure tests all were successful. Checked all units and components, found all units and components running and operating properly at this time.
Daryl W.
Upon arrival to Red Rock the comfort control system was still blank. Went through a diagnosis process to determine it was a bad comfort control system. Spoke with the client about her different options and she chose to go with HH5A. After the repair performed the heating evaluation and everything is properly working at this time. Double checked the comfort control and made sure it turned itself back on and it was working properly. System was left running.
Tommy B.
Upon my arrival in Red Rock TX performed evaluations on all systems and components within units, all running properly at this time.
Tommy B.
Performed diagnostic on system, found system low on refrigerant. Client approved a leak detection to which I found a leak on the id or heat transfer media coil. Client chose to have the unit recharged for now and get estimates on repairs. She also chose to get on the comfort 1 plan.
Daryl W.
When I arrived the client stated that the system was working now so I looked in the attic and found a good amount of water in the secondary water safety switch. I let the client know I do recommend clearing the lines because there is something clogged up the system. She chose the hf3c. I cleared the line several times, added pan treatment, added a audible alarm to the emergency pan, washed off the outdoor coil and tested the system in high stage. The system is now operating properly at this time.
Tommy B.
Upon my arrival to Red Rock, Tx., I performed diagnostic on ac system. Found filter very dirty. Found ac unit running properly and performing within manufacturer specs.
Tommy B.
Upon my arrival to Red Rock, Tx., I performed one year safety inspection. Found ac unit running properly and performing within manufacturer specifications.
Daryl W.
Upon my arrival to Red Rock, Tx., I found that the drain line was clogged because it was connected to a water house that was kinked so I cut the hose short so it would drain properly and go past the porch. I also found that the outdoor voltage enhancement system was bad. I spoke with the client about her different options and she chose the hn13e. I replaced the voltage enhancement, voltage distribution, added performance enhancement, redid wire terminals and cleaned the system. I also did the maintenance and found the ac system operating properly at this time.
Daryl W.
Upon my arrival to Red Rock, Tx., I found that the outdoor voltage distribution was bad and the voltage enhancement system was low on the older R-22 system. Spoke with the client about his different options and he chose Hn13c. We replaced the voltage enhancement and voltage distribution systems, redid wire terminals and washed off the outdoor condenser coil. After the repairs tested the ac system and found it to be cooling properly. This is furnace system in the closet.
Tommy B.
Upon my arrival to Bastrop, Tx., the client had tripped breaker, reset breaker and checked all operations to find ac unit running properly and operating within manufacturer specifications. Client said they have had continuous problems with electricity throughout property after they had an “electrician” out to rewire a few things. If problems persist, I would recommend having a licensed electrician come and check everything out.
Daryl W.
upon my arrival to red rock, tx., I found that the main ac system had a severely clogged primary water removal system and it over flowed into the emergency pan. I spoke with the client over the phone and she chose the Hf15a. I added a inline access port, cleared the line several times and added pan treatment. After I was done I made sure the ac system was cooling.
Daryl W.
upon my arrival in red rock, tx., I found ac unit operating properly and the drain line clear. The client stated that it was blank and she checked to see if it took batteries and when she realized it didn’t she put it back on and the thermostat came on and it’s been running since. I let her know if it happens again to let us know.
Gustavo L.
Upon my arrival performed a cooling evaluation on a heat pump system, found no issues at this time.
Gustavo L.
Upon my arrival to red rock, tx., i performed air movement system repair and sealed up area were the refrigerant lines are coming into the system. Checked operations on ac unit and from no other issues at this time.
Tommy B.
upon my arrival to red rock, tx., i Performed maintenance on complete ac system. Found ac unit running properly and performing up to manufacturer specifications
Gustavo L.
Upon my arrival to red rock, tx., i performed a cooling evaluation found no issues with ac system at this time.
Gustavo L.
Upon my arrival to red rock tx., i performed a cooling evaluation on 1 heat pump ac system, found no issues at this time.
Gustavo L.
Upon my arrival to red rock, tx., i performed a cooling evaluation on ac system and a one year check up on repair HN14E. Found no issues at this time, left equipment running.
Gustavo L.
Upon my arrival to red rock, tx., i performed a cooling evaluation found no issues with ac system at this time.
Tommy B.
upon my arrival to red rock, tx., i Performed maintenance on entire ac unit, found ac unit running properly and up to manufacturer specs.
