Austin, TX

Upon our arrival we spoke with the customer about their concerns with the noise they were hearing from the outdoor condenser. Performing our diagnostics we found that the exhaust removal system that was recently replaced has faulted. We informed the customers of what we found and let them know this will be covered under their warranty from the recent repair. Moving forward we will be ordering the exhaust removal system and the fan blade. Return will have to be scheduled once parts are acquired.

Upon my arrival I evaluated 1 straight cool furnace system. I verified system safety and performance is to manufacture specifications. Flushed and treated the water removal system. Cleaned the electrical cabinet and washed unit using water. Found the system is slightly low on refrigerant. Spoke with the customer over the phone and she approved to recalibrate the systems refrigerant today while on site. We added in 1lb of refrigerant to bring the system back to manufacture specifications.

Upon my arrival I evaluated 1 straight cool furnace system. I verified system safety and performance is to manufacture specifications. Flushed and treated the water removal system. Cleaned the electrical cabinet and washed unit using water. Found no issues at this time.

Upon our arrival we spoke with the customer about their concerns with the auxiliary G shut down being displayed. Performing our diagnostics we found that the water removal system was very clogged. Spoke with the customer about their different options for repair and they approved HF3E. Performing the repair we installed new auxiliary float safety switch, relocated and completely rebuilt the water removal system on the inside, sealed the old and new holes in the return, installed IFLO pro with 6 month solution, blew through the drain line several times to clear all debris, stress tested the water removal system then ran a performance and safety testing on the system. Found that everything is operating within the manufacture specifications at this time.

Upon my arrival I evaluated 2 straight cool furnace systems. I verified system safety and performance is to manufacture specifications. Flushed and treated the water removal system. Cleaned the electrical cabinet and washed unit using water. Found that the refrigerant pressure control on system #1 is faulted and not metering the refrigerant properly. I spoke with the customer about their repair options and they could like them emailed over to go over together.

Today I arrived and met with Jon and Sara, I evaluated concerns and found that the outdoor exhaust system is burnt up. Customers prefer to replace the system as it’s had past issues and underlying ducting issues. I spoke with them about repair options but they have decided to love forward with a new system replacement. Please call and schedule Comfort Consultant to return for replacement estimate.

Today I arrived and completed the previously approved repair. Installed new air movement wheel, after installation I turned system on and verified repair corrects the original concern. Also spoke with customers regarding our maintenance program.

Today I arrived and verified the customer concern. Removed air movement system and inspected I found cage and wheel broken causing sound concern. Customer is going to speak with wife and call with approval.

Upon my arrival I evaluated 4 systems, 2 were gas furnace with split A/C and the other 2 were Heat Pump systems. I verified system safety and performance is to manufacture specifications. Flushed and treated the water removal system. Cleaned the electrical cabinet and washed unit using water. Found that all units have Reme LED UV systems installed and they are all needing UV Cell Replacement, 3 out 4 outdoor units need to be disassembled for deep cleaning to rid all leaves and debris and finally system #2 is consuming too much power at start up it’s recommended that we install a performance enhancement system. We will be scheduling a return for install to replace unit #1 air filter all other filters were replaced today.

Today I arrived and met with the homeowners. Travis and i completed the evaluations today of 6 systems, began by verifying systems safety and its performance. We then flushed and treated the indoor water removal systems. While servicing the outdoor systems we cleaned the electrical cabinets and washed the units using water. We had concerns of #2 which had poor performance and low refrigerant pressures, we ended up finding the indoor heat exchanger leaking refrigerant. #4 unit had exhaust removal system faulted. Customers have approved repairs today and paid deposit, tomorrow we will order necessary parts for repairs and call with an ETA for repair date.

Upon my arrival I looked into the concerns the customer had with the furthest room not cooling well when the door was closed. Speaking with the customer he wants to add a return grill in the roll since the problem presents itself most when the door is closed. I did check the attic space to see if we could do anything with the supply duct but it is to unsafe to access the area the supply leads to. I spoke with the customer about the quote of adding a return grill into the bedroom and replacing their hallway filter grill with a stamp face grill. Customer chose to move forward with the quote. Will need to schedule a return when parts have been picked up.

Upon my arrival I performed a 6 month checkup on 2 straight cool furnace systems. I found everything to be operating properly in both the performance and safety aspects of the equipment. After competing the evaluation I spoke with the customer about Solaris and the benifits of having it. This is something he will talk with his wife about.

Upon my arrival I performed a 6 month checkup on one straight cool furnace system. I found the system operating the best it can given its age. During the evaluation I found the outdoor heat transfer media coil to be extremely dirty. I washed this off the best I could using water but a more in depth chemical cleaning is recommended. After the chemical cleaning we would need to recheck the charge on the system and properly calibrate the refrigerant levels.

Upon my arrival I performed a 6 month checkup on one straight cool furnace system. I found everything to be operating properly in both the performance and safety aspects of the equipment.

Today I arrived and met with the homeowner. I completed the evaluation today of both units, began by verifying systems safety and its performance. I then flushed and treated the indoor water removal systems. While servicing the outdoor systems I cleaned the electrical cabinets and washed the units using water. Customer had 4 dispenses left of the iFlo bottle, we agreed to leave extra bottle in the closet.

Today I arrived and met with Conrad. I installed a condensate pump today for the Mitsubishi ductless system, I also installed a 3/8 copper section of drain pipe on the exterior of the home, I then tested the operations of the pump and stress tested the capacity of it. Afterwards I completed the evaluation today, began by verifying system safety and its performance. I then flushed and treated the indoor water removal system. While servicing the outdoor system I cleaned the electrical cabinet and washed the unit using water. Upon departure I went over options of bacterial prevention system such as Solaris, customer wants the estimates emailed to him, levy system operating in cooling mode set for 72.

Upon my arrival I performed a 6 month checkup on one straight cool furnace system. I found everything to be operating properly in both the performance and safety aspects of the equipment.

Upon my arrival I performed a 6 month checkup on one heat pump system. I found that everything is operating properly in both the performance and safety aspects of the equipment. Customer mentioned about one of the rooms always being hotter than the rest. I informed him that when we have more time we could look into possibly moving the supply duct for the room into a different location on the plenum to allow for more airflow. There is a big return just outside the door and the door stays open.

Today I arrived and met with Conrad, I verified concern that drain is clogged, I dug deeper only to find that drain sags in between the wall space. The sag in the line is going to create a pocket of water and cause buildup of slime/sludge and lead to clogs. Customers approved installing condensate pump, took deposit today and ordered parts. Will return when parts arrive.

Today I arrived and met with customers, I verified concern and found that the unit shut off due to a clogged water removal system. Seeing that the customer has frequently had issues with this consistently I spoke with them about the iFlo Pro and how it can be useful to them, customers chose repair option and with approval I completed it while onsite today. I installed a triple safe flood safety system, reconfigured the water removal system line, purged and flushed with drain solution, cleaned the indoor system as well as the heat exchanger. I set up the iFlo app and connected to customers internet, I also shared the location with the homeowners. Upon departure system is cooling well set for 70 currently 75 inside.

Upon my arrival I found that the system was running after the breaker was reset by John. I went through the previous fault history on the comfort control and the outdoor board. I found the system did shut down due to a high pressure lockout. Given the previous repairs and the recommendations from technical support the next step is to replace the refrigerant circulation pumping system. I am unable to obtain part information due to the manufacturer being closed. I will get part info in the morning then email options over to John for repair. Depending on the cost of the repair he may want a comfort specialist to come out and quote what a system replacement would be.

Today I arrived and met with Glenda. I completed the cooling evaluation today, I began by verifying system safety and performance. While inside I flushed and treated the indoor drain. I also washed outdoor unit using water and cleaned electrical cabinet. Upon completion left system operating on cooling mode set for 73.

Today I arrived and met with Bob. I completed the cooling evaluation today. Began by verifying system performance and safety. While inside I flushed and treated the drain, I mentioned to bob it’s a good time to change the filter and he’s ordering new ones today. I set up interval every 4 months on the infinity control. At outside I washed the unit using water and cleaned out the electrical panel, system is performing very well and is completely safe. Upon departure left system in auto mode.

Today I arrived and met with Bob. I completed the cooling evaluation today. Began by verifying system performance and safety. While inside I flushed and treated the drain, I mentioned to bob it’s a good time to change the filter and he’s ordering new ones today. I set up interval every 4 months on the infinity control. At outside I washed the unit using water and cleaned out the electrical panel, system is performing very well and is completely safe. Upon departure left system in auto mode.

Today I arrived and met with the Jost’s, I completed the cooling evaluation today. I began. Y verifying system performance and its safety, I then flushed and treated indoor drain. While outside I washed the unit using water and cleaned out the electrical panel. System is running exactly as designed and I have no concerns. You. Departure Mr jost called office and renewed his plan, I left system in off position at customer request.