Local Reviews
for Cedar Creek, TX
Our Reviews by City
Excellent service!
Spann - Cedar Creek, TX 78612
Tommy was professional and did a thorough job explaining the situation. We always appreciate the technicians at Centex. Great folks.
Excellent Service
Spann - Cedar Creek, TX 78612
It was nice to meet Travis and work with him on the heating evaluation. He was thorough and answered all my questions. Thank you Travis.
Excellent service!
Hilary D. - Cedar Creek, TX 78612
We had Travis out today for our annual maintenance. He was polite, professional, and thorough. Centex installed our new Carrier system last year and every person that we’ve dealt with from their install team to the service team have all provided a 5-star experience.
Service was spot on..
Wenske - Cedar Creek, TX 78612
Tech was very professional, respectful , very knowledgeable . Thank you Tommy…
Great technician
Wallace - Cedar Creek, TX 78612
Tommy was efficient and thorough. Excellent at his job.
Excellent knowledgeable friendly service
Gattis - Cedar Creek, TX 78612
Tommy B is great
Wilkinson - Cedar Creek, TX 78612
Best service I've ever had.
Great service
Chandler - Cedar Creek, TX 78612
Very pleasant young man.Seemed to know what he was doing.
Excellent Service
Powell - Cedar Creek, TX 78612
Showed up earlier than expected. Acted in a very professional manner
Great service
Adam - Cedar Creek, TX 78612
Amazing Service!
Sanders - Cedar Creek, TX 78612
Tommy provided service that went above and beyond the expected level. For example he mentioned our drier vent was clogged and went out of his way to help me with his ladder to get it unclogged. Now that’s service!
Amazing Service!!
Jenn - Cedar Creek, TX 78612
Tommy came to do maintenance on my AC and he was very friendly and professional. As soon as he walked in, he shook my hand and introduced himself. He told me everything that he was checking and did it in a timely manner.
Prompt and efficient team
Gilder - Cedar Creek, TX 78612
Appreciated being top of the list this morning.
Excellent service
Jeffery - Cedar Creek, TX 78612
Great staff good service. Great price.
Excellent
Monk - Cedar Creek, TX 78612
Very Professional
Fast, professional, reliable, affordable!
Gilder - Cedar Creek, TX 78612
Amazing Service!!!!
Jenn D - Cedar Creek, TX 78612
Daryl is amazing, professional and friendly!!!! He came out the same day and went over everything with me and got my AC working. I couldn’t be happier with his service!! Will definitely be using them in the future.
Tommy was awesome!
Barnard - Cedar Creek, TX 78612
Tommy was super respectful and helpful. That young man mad a bad situation, so much better!
Install a new thermostat
Houston - Cedar Creek, TX 78612
Excellent Service from Centex:Tommy
Gagnon - Cedar Creek, TX 78612
Very thorough checkup on complete system. I followed Tommy around and he thoroughly educated me on the complexities. A personable guy, I enjoyed speaking with him. I’m happy with this company, very impressed with Tommy and his work ethic, hope next checkup I can request him. We signed up for the bi-yearly checkup service, and this experience makes me happy. Thank you
Always happy with CENTEX!
Gilder - Cedar Creek, TX 78612
Great job!
Raven - Cedar Creek, TX 78612
Found the issue and fixed it in very short time. He explained to me what happened, super friendly, professional and knowledgeable. Tommy B is an excellent tech.
Excellent service!
Raven - Cedar Creek, TX 78612
Professional and friendly, did his job very well.
Excellent service
Taylor - Cedar Creek, TX 78612
Gustavo was professional, informative and courteous. He answered any question I had of him and helpful in understanding what issue was. Thank you
Excellent Service!
Ayala - Cedar Creek, TX 78612
Tommy went above and beyond!
Travis P.
Performed the heating evaluation and found everything to be operating properly at this time. Did find that the heat transfer media coil and the air circulation system are dirty. Recommended client look into have them cleaned. Recommended to that the filters be changed no less then once a month. Also spoke with the client about Ultra violet lights and how they could help the system and air quality. She would like to wait until the spring to consider anything with the unexpected expenses she’s recently had. Told her we could put the quotes in so she has and idea on what it will be. Will need to transfer over TNFRs and email quotes. This would be and in place cleaning.
Tommy B.
Performed repair on system, replaced Bluetooth board and found Carrier has a firmware update needed to make the module work.
Travis P.
Upon arrival checked to see if any fault codes were present and none were showing at this time. 11/19/23 had fault code 41 for blower motor fault. Checked the system in only the fan operation and everything checked out good. Put the system in test mode for cooling then heating. Each for 15 minutes and could not get then problem to duplicate. Checked all amps and pressures and the system is operating properly at this time. Told them if it occurs again to let us know but at this time there is no further way to diagnose the problem if it’s operating properly.
Travis P.
Performed the heating and evaluation and found everything to be operating properly at this time. The one time thing I did find is the heat transfer media coil is extremely dirty causing a lot of build up in the water removal system. I cleared it out the best I could but do highly recommend having the heat transfer media coil pulled and cleaned. Was not able to speak to heather about it so she asked me to go over it with her son. I let him know my recommendations and how this can cause damage to the system with it being restricted. Will need to transfer over the TNFRs and email quotes. This is in a pretty accessible closet unit and the system can be pumped down if an option that doesn’t include new refrigerant is chosen.
Travis P.
When I arrived I turned the system off at the breaker panel and installed surge protection to the outdoor units disconnect. Turned the system back on and made sure everything was operating properly.
Travis P.
Performed the heating evaluation and found everything to be operating properly at this time. Spoke to the client about adding surge protection to the outdoor system and adding in Reme halo. They are very interested in both but would like to wait until after the holidays and see where they are. Will need to transfer over TNFRs and email over quotes.
Daryl W.
Upon arrival in Cedar Creek TX Performed diagnostic on system to find faulty air circulation system. Presented client with options to which he chose the HC6A. Performed replacement of faulty air movement system and replaced several wire terminals. Checked all operations and found all components running and operating properly at this time. Give client a phone call in beginning of December to schedule heating evaluation. Client also chose to get on Comfort 1 plan.
Travis P.
Upon arrival in Cedar Creek TX Performed the heating evaluation and found everything to be operating properly at this time. The Bluetooth module would not allow me to hook up to the outdoor unit via phone. Checked the connections on it and everything was hood. Ordered and new replacement under the 10 year P&L. Will have to schedule a time to come replace but nothing that’s to alarming. System will continue to run perfectly fine without it. 1 tech 1/2 hour.
Travis P.
Upon arrival in Cedar Creek TX Performed the heating evaluation and found everything to be operating properly at this time. Spoke to the client about adding surge protection to the outdoor unit and she would like the quotes emailed over so her and husband can go over them. Will need to transfer TNFRs and email over quotes.
Tommy B.
Upon arrival in Cedar Creek TX Performed diagnostic on system to find bad connection on high voltage plug to blower motor. Cleaned terminals and reinstalled plug to which the air movement system went to operating properly. Talked to client about cleaning system and surge protection, client said he would like estimates sent to him for discussion with wife.
Centex A.
Upon arrival in Cedar Creek TX Performed the heating evaluation and found everything to be operating properly at this time.
Centex A.
Upon arrival in Cedar Creek TX Performed the heating evaluation and found everything to operating properly at this time. Spoke with the client about surge protection and the importance of it and he would like to wait and consider it in the spring possibly.
Travis P.
Upon arrival in Cedar Creek TX Performed the heating evaluation and found everything to be operating properly at this time.
Tommy B.
Upon arrival in Cedar Creek TX Performed heating and cooling evaluations, found all components running and operating properly at this time.
Tommy B.
Performed heating evaluation on system, found all components running and operating at this time.
Daryl W.
Upon arrival in Cedar Creek TX I performed the cooling evaluation and found everything operating properly at this time.
Tommy B.
Upon arrival in Cedar Creek TX Performed heating evaluation, found all components running and operating properly at this time.
Tommy B.
Upon arrival in Cedar Creek TX Performed heating evaluation, found all components running and operating properly at this time. Not interested in surge protection or Reme halo at this time.
Tommy B.
Upon arrival in Cedar Creek TX Performed heating evaluation on system, found all components running and operating properly at this time.
Tommy B.
Upon arrival in Cedar Creek TX Performed heating evaluation, found all components running and operating properly at this time.
Tommy B.
Upon arrival in Cedar Creek TX Performed heating evaluation, found all components running and operating properly at this time.
Daryl W.
Upon arrival in Cedar Creek TX found that during the heating evaluation the system was not turned back on. Apologized to the client about the mistake that was made and he understood and was not upset. Said he knows mistakes happen. He chose to go ahead and have the voltage distribution system replaced while we were here. Repaired the part using HD3A and turned the system back on. Made sure the system was cooling before leaving.
Tommy B.
Upon arrival in Cedar Creek TX Performed heating evaluation, found all components running and operating properly at this time.
Tommy B.
Upon arrival in Cedar Creek TX Performed heating evaluation and 1 year safety inspection. Found all components running and operating properly at this time.
Gustavo L.
Upon arrival in Cedar Creek TX Performed heating evaluation and found everything to be working properly at this time. Found the voltage distribution system for the down stairs unit to be chard/pitted. Spoke with the client about the different options and he would like the quotes to be emailed over. Also spoke with the client about surge protection and Reme halos he chose to decline the Reme halo at this time but would like the quotes for surge protection emailed over. Will need to transfer TNFRs and email quotes.
