Bastrop, TX

Upon my arrival I spoke with the customer about that was being performed today. I started by removing the air movement system and noticed that the auxiliary heating system was rusted through starting to fall apart. I informed the customer of what I found and what could be done to correct it. Since we had the system opened already she wanted to get it replaced today. Jacob delivered the auxiliary heating system to my location and I continued to perform the Solaris installation. I chemically washed the heat transfer media coil, broke the air movement system down to be chemically cleaned, installed Solaris germicidal bulbs, Solaris PCO and Solaris power module. I then installed the new auxiliary heating system, redid wire terminals, reinstalled the air movement system, cleared the water removal system and secured all wiring. After everything was completed I powered the system on and found everything operating properly at this time.

Today I arrived and met with Laurie. I completed the cooling evaluation today of 2 systems. I began by verifying systems safety and performance, while in attic space I replaced the air filters and installed new iFlo Cartridges. I also flushed the primary drain lines and washed outdoor units using water. While outside I also cleaned out the electrical cabinets. At this time systems are running well, I did mention to Laurie unit 2 has some bacterial growth on indoor unit and I recommended it to be cleaned, I also spoke briefly about adding Air Quality Solaris products to system as well. Please email options to customer for review. Upon departure left unit 2 set to cool on 72, unit 1 set to cool on 70.

Upon my arrival i performed a 6 month checkup on one heat pump system. I found everything to be operating properly in both the performance and safety aspects of the equipment.

Upon my arrival i performed a 6 month checkup on one straight cool furnace system. During the evaluation I noticed that the Y wire was in the Y1 terminal for a 2 stage condenser when the system is only equipped with a single stage. I corrected this by moving the Y wire to the Y/Y2 terminal then checked the systems air flow. I adjusted the air flow to the manufacture specifications on the NFC board for a 3.5 ton condensing unit. Completing the evaluation I found everything to be operating properly in both the performance and safety aspects of the equipment. The office will need to reach out April on the renewal since the current residents are renters.

Upon my arrival I performed a 6 month checkup on one straight cool furnace system. I found everything to be operating properly in both the performance and safety aspects of the equipment. After completing the evaluation I spoke with the customer about Solaris. He would like the options emailed over so they can look them over.

Today I arrived in Bastrop and gained access to home using side door at carport. I began by turning off power to indoor and outdoor systems. I then disassembled indoor, disassembled outdoor, wash all components at same time, reassembled systems, replaced outdoor terminations, voltage distribution system, voltage enhancement system, insulation on the lower portion of indoor unit as it was previously soaking wet and torn, afterwards I completed startup of system and verified all operations of the system from repair. Upon departure I double checked side gate latched and I left system operating in cooling mode set for 70 degrees.

Upon my arrival in Bastrop I performed a 6 month checkup on one heat pump system. I found everything is operating properly in both the performance and safety aspects of the equipment.

Upon my arrival in Bastrop, I performed a six month check up on one heat pump system. I found everything is operating properly in both the performance and safety aspects of the equipment. I also helped the customer find the correct filter that they need for their electronic filter base.

Upon my arrival in Bastrop, I spoke with the customer about their concerns with the system not heating properly. After going over a few things with the customers the main time the issues occurred was when we had freezing temperatures outside. I did check the system out to verify everything is operating within manufacture specifications. While I was testing the auxiliary heating I found that one of the electrical controls was not closing allowing for the other 5kw heating element to come on and operate. Given they only have a 10kw backup heating system this could cause some discomfort when the auxiliary heat is to kick in. I also noticed that the indoor air handler has some bacterial growth on the inside. Moving to the outside unit I found the pressures and all amp draws are within the manufacture specifications. I spoke with the customer about my findings today and went over the different repair options as well as cleanings and bacteria prevention systems.

Upon my arrival in Bastrop I performed a 6 month checkup on one heat pump system. During the evaluation I found the comfort control system out of calibration. I made adjustments to it while on site and disabled the AC overcool per customers request. I found everything else to be operating properly in both the performance and safety aspects of the equipment.

When I first arrived in Bastrop I met homeowners wife, she showed me location of unit and explained the concern. I first noticed thermostat was in off mode, the unit in the closet still sounded operational but the fan wasn’t on. I found outdoor system on even when not being commanded to be on. The outdoor voltage distribution system has shorted and caused burnt wire ends which are causing the outdoor unit to stay on continually. This has caused indoor unit to ice over, for the time being I have customer options and also spoke about possibly upgrading unit as this unit is 11 years old. Please email estimates over for them to review together and they will call in the morning with a decision. Left system in off mode and showed customer how to control fan.

Today I arrived and in Bastrop completed the cooling evaluation. Began by verifying homeowners have no questions or concerns with system. Verified system safety and its performance, while inside I cleaned and treated the drain, outside I’ve washed the system using water, cleaned the electrical panel and treated with insecticide. Upon completion. Left system in cooling mode set for 77 currently 75 inside.

Upon my arrival in Bastrop I performed a 6 month check up on one heat pump system. During the evaluation I found the return plenum is falling off bringing in unconditioned air from the attic. While checking the wall control I found the system had faulted 162 on a blower motor fault 12/16/24. On the outdoor system I found the start up amps are high. Given the systems age I would recommend having a comfort specialist come out to quote what a system replacement would be.

Upon my arrival in Bastrop I performed a 6 month checkup on one heat pump system. Before beginning the evaluation customer showed interest in wanting to move forward with UV bacteria prevention system. I let her know we could go over everything at the end of the evaluation. During the evaluation I found that the system does have some bacterial growth starting to form inside the air handler. Completing the evaluation I found that everything is operating properly in both the performance and safety aspects of the equipment. I went over the different options on the installation of Solaris with the customer and she chose to go with HH14C. She showed interest in wanting to have the air ionizer installed as well and asked if we could send over pricing for that by itself later on. I informed her that prices fluctuate so I can’t guarantee pricing would stay the same for it.

Upon my arrival in Bastrop I performed a 6 month checkup on one heat pump system. I found everything is operating properly in both the performance and safety aspects of the equipment. Customer asked about the thermostat showing poor air quality and was worried because it sent an alert for carbon monoxide in the home. I let the customer know this is normal due to the cigarette smoke in the house and assured them that it wasn’t from the system. They were at ease with this information and felt a lot better about it.

Upon my arrival in Bastrop I performed a 6 month check up on one straight cool furnace system. I found that everything is operating properly in both the performance and safety aspects of the equipment.

Today I arrived in Bastrop completed the spring time cooling evaluation. I began by verifying system safety and its performance, while inside I flushed and treated customers drain. I also washed outdoor unit with water and cleaned the electrical cabinet. I then verified all operations of outdoor system, I noted that pressures may appear off in the data and that’s due to the system filter being dirty and that the unit return air temperature is below 70 degrees. Customer will be ordering new filters and replacing asap, and customer also wants to hold off on providing ducting estimates until next year. Upon departure left both upstairs and downstairs thermostats set for 70 in cooling.

Today I arrived in Bastrop completed the spring cooling evaluation. Customer had no concerns however she did request that I change filter that she had onsite. I began by changing filter located in attic at unit, I verified the safety and performance of the system and I flushed and treated the drain. Afterwards I washed the outdoor system using water, cleaned the electrical cabinet and evaluated all outdoor operations. At this time she and I spoke about Solaris air quality products, I also had a recommendation that we reviewed options for. Please send emailed estimates to Sheron and the financing application. Upon departure I left system in cooling mode set for 78 and it’s currently 71 degrees inside.

Upon my arrival in Bastrop I performed a 6 month checkup on one heat pump system. During the evaluation I found that the start up amps are higher than recommended by the manufacturer. I found the rest of the equipment to be operating properly at this time. I spoke with the customer about adding performance enhancement to the system to bring the start up amperage down. This was declined at this time but he will think about it. I also went over Solaris and he was not interested in having it installed.

Today I arrived in Bastrop and met with the homeowner . We mutually decided to complete the cooling evaluation today, I began by verifying system safety and its performance. While inside attic I flushed and treated the drain system. Outside system has been washed using water and the electrical panel has been cleaned and treated with electrical insecticide. Homeowners and I went over the bacteria prevention systems, we went over all the products of Solaris and how each of them can be useful to their situation. Customers would like financing information and would like the estimates via email as well. Upon departure left system set to auto mode, heat setting is 71 and cooling is 74 currently reading 73 inside.

Upon my arrival in Bastrop I performed a 6 month checkup on 3 heat pump systems. On the east side unit I found that it is operating the best it can given its age. I did find the indoor heat transfer media coil has a significant amount of rust on it. I recommend having a comfort specialist come out to quote what a newer more efficient system would be. On the west side system I found that the refrigerant pressures are very low indicating the system has a leak within it. I recommend having a leak search performed on the unit to locate the area leaking so corrective actions can be made. The game house system is operating properly in both the performance and safety aspects. While on site there was a dog outside the home and forced entry passed when I was entering. I attempted to call the dog back outside but it was not having it. I did leave a voicemail to Chris’s cell about the dog being in the home.

Upon my arrival I performed a 6 month checkup on one heat pump system. Starting the evaluation I noticed the Reme halo wasn’t secured well and the return plenum had an area that was coming unsealed. I made repairs to both and started the evaluation. I found everything operating properly in both the performance and safety aspects of the equipment.

Upon my arrival I performed a 6 month checkup on one heat pump system. I found that everything is operating properly in both the performance and safety aspects of the equipment. Recommend replacing the air filter.

Today I arrived and met with the Apel’s. I completed the cooling evaluation today. I began by verifying system safety and its performance, I also flushed and treated the indoor water removal system. While outside I washed the unit using water and treated the electrical cabinet. We discussed upgrading equipment much like last visit, customers would like to wait for replacement until unit fails. Upon departure left system in auto mode heat set for 68 cooling set for 77, currently reading 69 inside.

Today I arrived and met with Thomas. I completed the heating evaluation today. I began by verifying system safety and its performance. While inside I flushed and treated the water removal system, outside I washed the system using water and I treated the electrical panel with insecticide. I noticed the outdoor defrost control system is faulted and not allowing defrost operations to commence. I also made note of bacterial growth on indoor system. Went over options today for replacing the defrost control system and it’s been decided customer will only utilize auxiliary heating system as it’s been working fine for him and he’s only used heat pump twice in the units life span. Customer would like bacterial prevention options emailed over to him and he will be calling in once he chooses an option. Upon departure I left system operating in cooling mode set for 68, currently it reads 75.