Local Reviews
for Bastrop, TX
Our Reviews by City
excellent service
Mueller - Bastrop, TX 78602
Very prompt, polite, and professional
Excellent Service
Langston - Bastrop, TX 78602
Techs were professional, polite and informative.
Great service. Tommy is very polite and a nice young man
Robert - Bastrop, TX 78602
Couldn’t ask for better service.
Excellent service
Banks - Bastrop, TX 78602
Tommy was polite, answered all my questions, took his time to explain what he was looking for. I would highly recommend him.
Excellent Service!
Thompson - Bastrop, TX 78602
Once again CENTEX provided exceptional service. Have been using them since 2001 and wouldn’t even think about using anyone else. Highly recommended. Tommy and his partner were polite, professional and very knowledgeable.
Excellent Service
Larson - Bastrop, TX 78602
We think so highly of Centex because of our neighbor, Michael Bustamante, and his great service/help over the years. Daryl W was our newly assigned technician and again we were so pleased. He was at our door first thing, was knowledgeable, efficient and courteous. Cool air restored. PTL! 🙂
Excellent Service!
Hoffman - Bastrop, TX 78602
Tommy was fast and excellent.
Excellent service
Liz - Bastrop, TX 78602
Service was excellent. And Tommy was great and answered any questions I had, and was extremely courteous and friendly.
Quick service
MBN - Bastrop, TX 78602
Same day service ✔️ Quick diagnosis ✔️ Service options given ✔️ Knowledgeable ✔️
Great Service
AEI - Bastrop, TX 78602
I really appreciate the awesome service and quick response. Tommy is always so helpful.
Gustavo
Collier - Bastrop, TX 78602
Gustavo was very thorough in determining the problem with my a/c unit.
Excellent Service!
Amy W. - Bastrop, TX 78602
Tommy was awesome. So polite and came in and quickly found the problem, fixed it without needing to order parts or do any other repairs! And was great with my dog who had to see what was going on.
Great service
Wade - Bastrop, TX 78602
They were able to come for my inspection about two weeks early. That worked great for me. They showed up during the scheduled time frame. Very courteous, and answered all my questions.
Outstanding Organization
Stevo - Bastrop, TX 78602
CenTex continues to knock it out of the park with exceptional response times, custormer service and value for services rendered. A truly great organization with consumate proffessionals.
Totally satisfied customer
Jackson - Bastrop, TX 78602
Quick response. Knowledgeable technicians. Fair price and friendly people.
Timely and effective service
Ford - Bastrop, TX 78602
Very professional—though, helpful, and candid.
Outstanding Service, knowledgeable, attentive, and didn't waist time.
Villarreal - Bastrop, TX 78602
I have been with Centex Air and Heat going on three years now. Nothing but outstanding service. Prompt, knowledgeable, and made sure everything was explained well. Gustavo continued those traits and I know that my system is in good hands. Thank you Semper Fi
Excellent service and knowledgeable
Kittel - Bastrop, TX 78602
Tommy was amazing
Excellent service
Pomeroy - Bastrop, TX 78602
Very professional
Excellent Service
Covey - Bastrop, TX 78602
Daryl and Travis arrived within the time window we were given, explained what they were going to do and proceeded to work. They provided several options of levels of repair an efficiently got my A\C going again. Thank you!
Excellent Service
Lewis - Bastrop, TX 78602
CenTex has a great group of team members that are always helpful.
Excellent service.
Jarmon - Bastrop, TX 78602
Prompt courteous service. Thanks Daryl
Quick, professional and polite service
Mattes - Bastrop, TX 78602
Outstanding analysis that quickly isolated the problem to a bad circuit breaker. Equally impressive, response time of just a few hours on a very hot FRIDAY AFTERNOON!
Power Whole Home with portable generator
Kubicek - Bastrop, TX 78602
Darrell is an excellent tech for Centex Air & Heat. Centex customer service is great, I called with question about running my a/c during power outage on portable generator, Tiffany could not answer so she contacted Darrell and I had my answer within minutes. Darrell came to my house after his service calls, I explained what I was wanting to do in an emergency, Darrell had the part on his truck for my application and it was installed. This part which is called hard start, easy start or soft start depending on who you talk to allows for a/c and heat, whichever is needed to run on portable generator with 9500 watts minimum.
Impressive!
Laskowski - Bastrop, TX 78602
Tommy B was fantastic! Professional, polite, and thorough.
Daryl W.
I found that the indoor water removal system was clogged. I spoke with the client about her different options and our maintenance program and she chose to do the Hf3b and our comfort 1 program. I cleared the line, replaced the broken water safety switch, added a union and sprayed pan treatment. I then flushed the system and made sure it was cooling. I found the system had a 19 degree split.
Daryl W.
I performed the cooling evaluation on 2 heat pump systems and found that the OST sensor for system #2 is bad. I have the sensor ordered, need to call and schedule for a return visit.
Tommy B.
Performed diagnostic on system, found voltage enhancement system faulty. Provided client with options to which he chose the HN13A and a Comfort 1 maintenance plan. Performed repairs on system and checked all operations of units and components, all performing properly at this time.
Tommy B.
Performed diagnostic on system, found voltage enhancement system faulty and found the voltage distribution system charred and pitted. Provided client with options to which they chose the HN13C. Replaced voltage enhancement system and substituted the voltage distribution system for the performance enhancement system. Replaced all wire terminals and washed the condenser off. Checked all operations of the unit and all components, all running and operating properly after repairs at this time.
Gustavo L.
Did cooling evaluation did find system to have a dirty air movement system, gave customer option for cleaning, he wanted to check with his work to make sure he was off Friday. Created estimate, he should reach back out to us to confirm.
Gustavo L.
WO-TNFR199638 upon my arrival performed main air movement system renovation, replacement damaged air movement system, replaced the wiring hardness and main circuit control system. Check operation and found that system is now working properly. System was left cooling and working properly.
Gustavo L.
WO-TNFR197956upon my arrival replaced the electronic control circuit system, check the system operations, was not able to check pressures on system since they is a cage around the system. Did let customer know they where okay with us not checking that. System is back up and working.
Daryl W.
Upon arrival found that the indoor air movement system was bad. Client has the 10 year P&L. All items are available in stock at RMI cedar creek. Will need to verify the wiring harness when parts are picked up.
Gustavo L.
Performed repairs in accordance with the HL4B. Replaced bad indoor heat transfer media coil, replaced filter drier, did nitrogen purge, pulled proper vacuum, and charged system with scale to manufacturer specifications. All units and components running properly at this time after repairs.
Tommy B.
Performed maintenance on all three systems. Found all units and components running and operating properly at this time.
Tommy B.
Performed HE17A repairs. Replaced bed thermistor and suction line temperature sensor. Checked all units and components for proper operation, all running properly at this time.
Gustavo L.
Arrived at a customer's home to install a new air conditioning system. The home's current unit was outdated and it was time for a replacement.The old unit was removed and disposed of before the new system was carefully installed. Upon completion, the system was tested for proper performance. The customer was pleased with the service.
Tommy B.
Performed diagnostic on system. Found unit low on refrigerant again. Performed leak search with leak detector to find no response, performed leak search with dye and light. Was able to finally find leak on indoor heat transfer media coil. Gave client options to which she chose the HL4B. Will need to recover refrigerant, replace coil, replace filter driers, purge with nitrogen, and recharge to manufacturer specifications.
Gustavo L.
Upon my arrival found that the indoor heat transfer media coil was completely frozen over. The outdoor system was not stopping and running continuously. Found that the voltage distribution system was stuck close keeping the system from stopping. Let gayle know about findings , she choose to not repair system until Brian returns tomorrow. Left outside unit off.
Tommy B.
Went out to a residential home to perform maintenance on the customer's air conditioning system. I thoroughly inspected the unit for any wear and tear or other issues. I found all the unit's components were running and operating properly at this time. The continual maintenance will keep repair costs at a minimum. The customer was pleased with the service.
Gustavo L.
Upon my arrival found that the outdoor suction line temperature is out of range, will need to get a price and availability on Monday morning. Left system running but did let customer it would go into fault again and would take 4 hours before it would try again to cool.
Gustavo L.
Upon my arrival performed a cooling evaluation found system to be working properly at this time. Did find that the outdoor system was very dirty washed of system, added a union on the water removal system. System looks to be working properly at this times
Daryl W.
Upon arrival performed the cooling evaluation. Customer said that the refrigerant pumping system was making a loud noise on shut down. Looked into the issue and the noise indicates that it is leading to a mechanical failure in the refrigerant pumping system. Also found that the voltage enhancement system is bad and the voltage distribution system is chard/pitted. While checking pressures they indicate that the metering device is not properly working. Spoke with the client about their different options and they chose to go with a system quote. Gave the client the system estimates and they chose to go with a new system over doing the repairs. They are working on filling out the application for AC credit so will need to keep an eye out for that.
Gustavo L.
Upon my arrival in Bastrop TX did a complete power protection system renovation , added a surge protection system checked operations and found that system is working good at this time.
Gustavo L.
Upon my arrival in Bastrop TX I did a complete power protection system renovation , added a surge protection system checked operations and found that system is working good at this time.
Gustavo L.
Upon my arrival in Bastrop TX I performed replaced electronic control circuit system, under warranty. And installed two surge protection devices, one on the out door system and on at the indoor air handler. Tested and monitored system, found equipment to be working properly at this time.
Tommy B.
Upon arrival in Bastrop TX I Performed maintenance on system. Found unit and all components running and operating properly at this time.
Daryl W.
Upon arrival in Bastrop TX I performed the cooling evaluation and found that the indoor voltage enhancement system was bad, the blower wheel is dirty, the outdoor voltage enhancement system is bad, the voltage distribution system is bad and the system is low on refrigerant. This system is and old R410A from 2008 and in pretty rough condition. Spoke with the client about their different options on the repairs and they would like the quotes emailed over to them so they can discuss their options. Also let the client know that this is a very old system and with the refrigerant being low that indicates a possible leak. Let them know in my opinion I wouldn’t put a lot of money into this old of a system and gave them the option to call in and get a free consultation.
Tommy B.
Upon my arrival to Bastrop TX Performed diagnostic on system, found system low on refrigerant and customer wanted a consultation on a new system.
Daryl W.
Upon arrival to Bastrop TX the system was operating. Checked pressures and bumped up the air movement system to what it should be operating at. Found that the comfort control system was not calling correctly between the air handler and the condenser. Spoke with the client about their different options and they chose to go with HH25A. Installed the new comfort control and everything is operating properly at this time. Helped the client install the app on there phone and showed them how to operate it at the tstat and their phone.
