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Bastrop, TX

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Expert Cooling & Heating Services For Your Bastrop, TX, Home

Welcome to Centex Air & Heat, Bastrop's trusted HVAC service provider since 1984. When the Texas weather becomes unpredictable, you need a reliable system to keep your home comfortable. Whether you need an emergency AC repair in the middle of a summer heatwave or a furnace tune-up before the first cold snap, our down-home, friendly team is here to take care of all your heating and cooling needs.

Our Complete HVAC Services in Bastrop

We provide a full range of high-quality services to ensure your home's comfort and air quality are second to none.

Air Conditioning Services

Heating Services

 

Seasonal Tip for Bastrop Residents: Don't get caught unprepared by the first Central Texas cold front. Make sure your system is ready for the season with our complete guide. Read our Fall HVAC Checklist for Bastrop for essential DIY tips and professional advice.

 

Air Quality & Ductwork Services

The Go-To HVAC Experts in Bastrop Since 1984

At Centex Air & Heat, we've built our reputation on providing dependable, high-quality service to our neighbors in the Bastrop community. But don't just take our word for it—find out why homeowners have trusted us for decades.

  • Local & Trusted: We've been a part of the Bastrop community since 1984.
  • Experienced Technicians: Our team is skilled, professional, and trained to the highest standard.
  • 5-Star Customer Service: We love reading our customers' reviews and seeing the joy our work brings. From the first call to the final handshake, you'll experience the welcoming Centex difference.

Ready for 5-Star Service? Contact Us Today!

If you're looking for an HVAC company you can trust to get the job done right, look no further.

Contact us online or call 512-303-6060 today to schedule your service!

Recent Jobs and Reviews in Bastrop, TX

Rated 5.0 out of 5 stars based on 693 customer reviews

Customers say: The overall sentiment across these reviews is overwhelmingly positive, reflecting strong customer satisfaction with the service provided. Customers consistently express appreciation for the professionalism, courtesy, and efficiency demonstrated by the technicians. A dominant theme throughout the feedback is the technicians' punctuality and timeliness, with many noting that appointments were kept on schedule or even completed ahead of time. The quality of communication stands out as a particularly valued aspect, with customers frequently praising the thorough explanations provided about service findings, system status, and recommended next steps. Many reviewers highlight feeling well-informed throughout the process, with technicians taking time to answer questions clearly and provide updates during service calls. The technical competence and thoroughness of the work performed receive consistent recognition, with customers expressing confidence in the quality of inspections, cleanings, and maintenance completed. The friendly and courteous demeanor of the service team is another recurring positive theme, contributing to an overall pleasant customer experience. Several reviews emphasize trust and honesty, with customers feeling that recommendations were genuine rather than sales-driven. The tone across the feedback is enthusiastic and appreciative, with customers expressing loyalty to the company and willingness to recommend the services to others.

Our Local Reviews by City

Job Locations and Reviews

Review
Excellent service
cmojo2 - Bastrop, TX 78602
Travis P.
Travis P. Checked in
Upon my arrival I performed a 6 month checkup on 1 heat pump system. Flushed and treated the water removal system, washed the condenser coil using water, cleaned and treated the electrical cabinet then verified system safety and performance. Found everything performing to manufacture specifications at this time.
Bastrop, TX 78602
Bastrop, TX - Bastrop AC Service Upon my arrival with the customer was concerned that there was water dripping from the bottom of her indoor unit. Upon my diagnosis, I found there to be a blockage in the water removal system not allowing the water to drain properly outside. I informed the customer of findings and presented options for repair. The customer just wanted to clear the water removal system and that’s it. I purged and flushed the water removal system and tested the system by pouring water into the clean out vent and watched the same water pour out of the drain outside. System draining properly at this time.
Sawyer B.
Sawyer B. Checked in
Bastrop AC Service Upon my arrival with the customer was concerned that there was water dripping from the bottom of her indoor unit. Upon my diagnosis, I found there to be a blockage in the water removal system not allowing the water to drain properly outside. I informed the customer of findings and presented options for repair. The customer just wanted to clear the water removal system and that’s it. I purged and flushed the water removal system and tested the system by pouring water into the clean out vent and watched the same water pour out of the drain outside. System draining properly at this time.
Bastrop, TX 78602
Review
Very professional. Thorough and explained in ways I understood.
Marrs - Bastrop, TX 78602
Bastrop, TX - Bastrop Air Conditioner Upon my arrival I evaluated 1 carrier heat pump system. I verified system safety and performance is to manufacture specifications. Flushed and treated the water removal system. Cleaned the electrical cabinet and washed unit using water. Found The outdoor voltage enhancement system to be reading well below the manufacturers specifications. I also found the green UV treatment system bulb to be out. And the heat transfer media coil and air movement system to be dirty with bacterial growth. I recommend removing that system and installing Solaris UV bacterial prevention to stop the growth of bacterial growth inside the air handler. If left untreated this can negatively impact indoor air quality as well as reduce the heating/cooling efficiency of the system. I presented options to the customer for repair. The customer wants to wait until January to make a decision. Will send over options via email.
Sawyer B.
Sawyer B. Checked in
Bastrop Air Conditioner Upon my arrival I evaluated 1 carrier heat pump system. I verified system safety and performance is to manufacture specifications. Flushed and treated the water removal system. Cleaned the electrical cabinet and washed unit using water. Found The outdoor voltage enhancement system to be reading well below the manufacturers specifications. I also found the green UV treatment system bulb to be out. And the heat transfer media coil and air movement system to be dirty with bacterial growth. I recommend removing that system and installing Solaris UV bacterial prevention to stop the growth of bacterial growth inside the air handler. If left untreated this can negatively impact indoor air quality as well as reduce the heating/cooling efficiency of the system. I presented options to the customer for repair. The customer wants to wait until January to make a decision. Will send over options via email.
Bastrop, TX 78602
Bastrop, TX - Bastrop AC Tune-up Upon my arrival I performed a 6 month checkup on 1 heat pump system. Flushed and treated the water removal system, washed the condenser coil using water, cleaned and treated the electrical cabinet then verified system safety and performance. Found the voltage enhancement system is still outside manufacture specifications but has not dropped any further since the last system check, also found bacterial growth inside the air handler. Spoke with the customer about my concerns and went over recommendations. Having them emailed over works best for him so he can review them.
Travis P.
Travis P. Checked in
Bastrop AC Tune-up Upon my arrival I performed a 6 month checkup on 1 heat pump system. Flushed and treated the water removal system, washed the condenser coil using water, cleaned and treated the electrical cabinet then verified system safety and performance. Found the voltage enhancement system is still outside manufacture specifications but has not dropped any further since the last system check, also found bacterial growth inside the air handler. Spoke with the customer about my concerns and went over recommendations. Having them emailed over works best for him so he can review them.
Bastrop, TX 78602
Bastrop, TX - Bastrop AC Maintenance Upon my arrival I performed a 6 month checkup on 1 straight cool system. Flushed and treated the water removal system, washed the condenser coil using water, cleaned and treated the electrical cabinet then verified system safety and performance. Found bacterial inside the system on the heat transfer media coil. System is performing to manufacture specifications at this time. Spoke with the customer about my concerns and went over the different repair options. He would like these emailed over so he can decide how he would like the move forward.
Travis P.
Travis P. Checked in
Bastrop AC Maintenance Upon my arrival I performed a 6 month checkup on 1 straight cool system. Flushed and treated the water removal system, washed the condenser coil using water, cleaned and treated the electrical cabinet then verified system safety and performance. Found bacterial inside the system on the heat transfer media coil. System is performing to manufacture specifications at this time. Spoke with the customer about my concerns and went over the different repair options. He would like these emailed over so he can decide how he would like the move forward.
Bastrop, TX 78602
Bastrop, TX - Bastrop AC Service Upon my arrival with the customer was concerned that his ecobee comfort controller was throwing a code that it had failed to reboot after multiple retries. Upon my diagnosis, I found there to be a blockage in the water removal system, causing the water safety switch to trigger on and off rapidly. This was confusing the comfort controller making it think that it was rebooting over and over again. I informed the customer of my findings and presented options for repair. The customer approved the HF3A option. I remove the blockage in the water removal system using compressed air. I also treated the water removal system lines to prevent bacterial growth from coming back as fast. System cooling properly at this time. Customer decline to renew his comfort 1 agreement.
Sawyer B.
Sawyer B. Checked in
Bastrop AC Service Upon my arrival with the customer was concerned that his ecobee comfort controller was throwing a code that it had failed to reboot after multiple retries. Upon my diagnosis, I found there to be a blockage in the water removal system, causing the water safety switch to trigger on and off rapidly. This was confusing the comfort controller making it think that it was rebooting over and over again. I informed the customer of my findings and presented options for repair. The customer approved the HF3A option. I remove the blockage in the water removal system using compressed air. I also treated the water removal system lines to prevent bacterial growth from coming back as fast. System cooling properly at this time. Customer decline to renew his comfort 1 agreement.
Bastrop, TX 78602
Bastrop, TX - Bastrop AC Repair Upon my arrival I checked into the concerns with the comfort control being blank. Performing my diagnostics I found the comfort control faulted preventing normal operation. The water in the emergency drain pan was just a slight amount of condensation around one of the styrofoam blocks from the system sweating a little. I spoke with the customer about the concerns I had with the comfort control and presented options to get them back going today. They approved to have the comfort control replaced. I performed the approved repairs then tested the system finding it performing to manufacture specifications at this time. They are now on the maintenance agreement as well.
Travis P.
Travis P. Checked in
Bastrop AC Repair Upon my arrival I checked into the concerns with the comfort control being blank. Performing my diagnostics I found the comfort control faulted preventing normal operation. The water in the emergency drain pan was just a slight amount of condensation around one of the styrofoam blocks from the system sweating a little. I spoke with the customer about the concerns I had with the comfort control and presented options to get them back going today. They approved to have the comfort control replaced. I performed the approved repairs then tested the system finding it performing to manufacture specifications at this time. They are now on the maintenance agreement as well.
Bastrop, TX 78602
Bastrop, TX - Bastrop Heat Pump Upon my arrival I checked into the concerns with the system, not cooling. Performing my diagnostics. I found that the exhaust removal system failed causing the system to shut down on a high-pressure lockout. Spoke with the customer son and he approved the repairs that were needed to get the system back up and going today. Perform the approved repairs to replace the exhaust removal system that ran a performance and safety testing on the equipment, finding everything is performing the best it can given the system’s age. They are not looking to update the equipment at this point in time.
Travis P.
Travis P. Checked in
Bastrop Heat Pump Upon my arrival I checked into the concerns with the system, not cooling. Performing my diagnostics. I found that the exhaust removal system failed causing the system to shut down on a high-pressure lockout. Spoke with the customer son and he approved the repairs that were needed to get the system back up and going today. Perform the approved repairs to replace the exhaust removal system that ran a performance and safety testing on the equipment, finding everything is performing the best it can given the system’s age. They are not looking to update the equipment at this point in time.
Bastrop, TX 78602
Bastrop, TX - Bastrop AC Repair Upon my arrival I performed a 6 month checkup on 3 straight cool systems. Flushed and treated the water removal systems, installed inline access ports, replaced air filters, washed condenser coils using water, cleaned and treated the electrical cabinets then verified system safety and performance. Found several things that are recommended to bring the systems to manufacture specifications. 
   West side unit- Recommend replacing the voltage enhancement system on the indoor system and having the air circulation system pulled for chemical cleaning. 
    East Side Unit- Recommend having the refrigerant pressure control replaced, replacing the indoor voltage enhancement system and replacing the exhaust removal system. 
    Upstairs unit- Recommend having the indoor heat transfer media coil cleaned, the coil sealed with duct board and mastic on the top side, having the indoor voltage enhancement system replaced,
Travis P.
Travis P. Checked in
Bastrop AC Repair Upon my arrival I performed a 6 month checkup on 3 straight cool systems. Flushed and treated the water removal systems, installed inline access ports, replaced air filters, washed condenser coils using water, cleaned and treated the electrical cabinets then verified system safety and performance. Found several things that are recommended to bring the systems to manufacture specifications. West side unit- Recommend replacing the voltage enhancement system on the indoor system and having the air circulation system pulled for chemical cleaning. East Side Unit- Recommend having the refrigerant pressure control replaced, replacing the indoor voltage enhancement system and replacing the exhaust removal system. Upstairs unit- Recommend having the indoor heat transfer media coil cleaned, the coil sealed with duct board and mastic on the top side, having the indoor voltage enhancement system replaced,
Bastrop, TX 78602
Bastrop, TX - Bastrop Heat Pump I arrived on site to change filters for Mr. Ripley. I also changed all of the dehumidification filters as well. I informed Mr. Ripley about the benefits of installing Solaris bacterial prevention system for both furnaces as well as getting on our maintenance plan to have both systems routinely and throughly checked through, making sure they are both performing to manufacturers specifications in the heating and cooling seasons. Mr. Ripley would like to wait until the next filter change in 6 months to revisit the options for Solaris as well as getting on out maintenance plan. Both systems have new filters and new dehumidification filters as well.
Sawyer B.
Sawyer B. Checked in
Bastrop Heat Pump I arrived on site to change filters for Mr. Ripley. I also changed all of the dehumidification filters as well. I informed Mr. Ripley about the benefits of installing Solaris bacterial prevention system for both furnaces as well as getting on our maintenance plan to have both systems routinely and throughly checked through, making sure they are both performing to manufacturers specifications in the heating and cooling seasons. Mr. Ripley would like to wait until the next filter change in 6 months to revisit the options for Solaris as well as getting on out maintenance plan. Both systems have new filters and new dehumidification filters as well.
Bastrop, TX 78602
Bastrop, TX - Bastrop AC Tune-up Upon my arrival, the customer was concerned that her comfort controller for the downstairs system was flashing an outdoor communication fault error code. upon my diagnosis, I found there to be a break in the low-voltage communication circuit system going to the outdoor unit. I informed the customer of my findings and began repairing the system. I used different wires to land The connections in the proper spots, and the fault code was no longer being thrown tested system for performance and safety. System is cooling to manufacture specifications.
Sawyer B.
Sawyer B. Checked in
Bastrop AC Tune-up Upon my arrival, the customer was concerned that her comfort controller for the downstairs system was flashing an outdoor communication fault error code. upon my diagnosis, I found there to be a break in the low-voltage communication circuit system going to the outdoor unit. I informed the customer of my findings and began repairing the system. I used different wires to land The connections in the proper spots, and the fault code was no longer being thrown tested system for performance and safety. System is cooling to manufacture specifications.
Bastrop, TX 78602
Bastrop, TX - Bastrop AC Maintenance Upon my arrival, the customer was concerned that her comfort controller for the downstairs system was flashing an outdoor communication fault error code. upon my diagnosis, I found there to be a break in the low-voltage communication circuit system going to the outdoor unit. I informed the customer of my findings and began repairing the system. I used different wires to land The connections in the proper spots, and the fault code was no longer being thrown tested system for performance and safety. System is cooling to manufacture specifications.
Sawyer B.
Sawyer B. Checked in
Bastrop AC Maintenance Upon my arrival, the customer was concerned that her comfort controller for the downstairs system was flashing an outdoor communication fault error code. upon my diagnosis, I found there to be a break in the low-voltage communication circuit system going to the outdoor unit. I informed the customer of my findings and began repairing the system. I used different wires to land The connections in the proper spots, and the fault code was no longer being thrown tested system for performance and safety. System is cooling to manufacture specifications.
Bastrop, TX 78602
Review
Sawyer was on time and very efficient. Would recommend him and Centex for any of your A/C needs.
Zulkowski - Bastrop, TX 78602
Bastrop, TX - Bastrop AC Repair Play my arrival with the customer was concerned that his water removal system might have a blockage and not draining correctly. Upon my diagnosis, I found the customer to be correct. There was a blockage in the water removal system leading to the downstairs sink. I also noticed there was only a pan safety switch and not any other form of water safety switch on the system. I informed the customer my findings presented options for repair. The customer went with the HF3A Option. He just wanted the water removal system cleared, and that’s it. I also informed the customer about our maintenance plan and the customer would like to talk with his wife about it tonight and will call the office to follow up.
Sawyer B.
Sawyer B. Checked in
Bastrop AC Repair Play my arrival with the customer was concerned that his water removal system might have a blockage and not draining correctly. Upon my diagnosis, I found the customer to be correct. There was a blockage in the water removal system leading to the downstairs sink. I also noticed there was only a pan safety switch and not any other form of water safety switch on the system. I informed the customer my findings presented options for repair. The customer went with the HF3A Option. He just wanted the water removal system cleared, and that’s it. I also informed the customer about our maintenance plan and the customer would like to talk with his wife about it tonight and will call the office to follow up.
Bastrop, TX 78602
Bastrop, TX - Bastrop Air Conditioning Upon my arrival I evaluated 1 carrier heat pump system. I verified system safety and performance is to manufacture specifications. Flushed and treated the water removal system. Cleaned the electrical cabinet and washed unit using water. Found The outdoor voltage enhancement system to be reading well below the manufacturers specifications, as well as a high amp draw reading upon startup. If this system faults, the outdoor system will not be able to start up and cool the home. I informed the customer of my findings and presented options for repair. The customer wants a couple of the options sent over to review with his wife. System cooling to the best of its ability given its current state.
Sawyer B.
Sawyer B. Checked in
Bastrop Air Conditioning Upon my arrival I evaluated 1 carrier heat pump system. I verified system safety and performance is to manufacture specifications. Flushed and treated the water removal system. Cleaned the electrical cabinet and washed unit using water. Found The outdoor voltage enhancement system to be reading well below the manufacturers specifications, as well as a high amp draw reading upon startup. If this system faults, the outdoor system will not be able to start up and cool the home. I informed the customer of my findings and presented options for repair. The customer wants a couple of the options sent over to review with his wife. System cooling to the best of its ability given its current state.
Bastrop, TX 78602
Bastrop, TX - Bastrop AC Maintenance Upon my arrival I evaluated 1 carrier heat pump system. I verified system safety and performance is to manufacture specifications. Flushed and treated the water removal system. Cleaned the electrical cabinet and washed unit using water. Found a large amount of bacterial growth on the air movement system. This growth can negatively impact indoor air quality and reduce the heating/cooling efficiency. I informed the customer of my findings. The customer chose the HK11D option. The office will be in contact with the customer about a date and time to perform the approved repairs.
Sawyer B.
Sawyer B. Checked in
Bastrop AC Maintenance Upon my arrival I evaluated 1 carrier heat pump system. I verified system safety and performance is to manufacture specifications. Flushed and treated the water removal system. Cleaned the electrical cabinet and washed unit using water. Found a large amount of bacterial growth on the air movement system. This growth can negatively impact indoor air quality and reduce the heating/cooling efficiency. I informed the customer of my findings. The customer chose the HK11D option. The office will be in contact with the customer about a date and time to perform the approved repairs.
Bastrop, TX 78602
Bastrop, TX - Bastrop AC Tune-up Upon my arrival I evaluated 1 carrier heat pump system. I verified system safety and performance is to manufacture specifications. Flushed and treated the water removal system. Cleaned the electrical cabinet and washed unit using water. Found a large amount of bacterial growth on the air movement system. This growth can negatively impact indoor air quality and reduce the heating/cooling efficiency. I informed the customer of my findings. The customer chose the HK11D option. The office will be in contact with the customer about a date and time to perform the approved repairs.
Sawyer B.
Sawyer B. Checked in
Bastrop AC Tune-up Upon my arrival I evaluated 1 carrier heat pump system. I verified system safety and performance is to manufacture specifications. Flushed and treated the water removal system. Cleaned the electrical cabinet and washed unit using water. Found a large amount of bacterial growth on the air movement system. This growth can negatively impact indoor air quality and reduce the heating/cooling efficiency. I informed the customer of my findings. The customer chose the HK11D option. The office will be in contact with the customer about a date and time to perform the approved repairs.
Bastrop, TX 78602
Bastrop, TX - Bastrop Heat Pump Upon my arrival I performed a 6 month checkup on 1 heat pump system. Flushed and treated the water removal system, washed the condenser coil using water, cleaned and treated the electrical cabinet then verified system safety and performance. Found everything performing to manufacture specifications at this time.
Travis P.
Travis P. Checked in
Bastrop Heat Pump Upon my arrival I performed a 6 month checkup on 1 heat pump system. Flushed and treated the water removal system, washed the condenser coil using water, cleaned and treated the electrical cabinet then verified system safety and performance. Found everything performing to manufacture specifications at this time.
Bastrop, TX 78602
Bastrop, TX - Bastrop Air Conditioner Performed a 6 month checkup on 1 heat pump system. Flushed and treated the water removal system, washed the condenser coil using water cleaned and treated the electrical cabinet then verified system safety and performance. Found everything performing to manufacture specifications at this time.
Travis P.
Travis P. Checked in
Bastrop Air Conditioner Performed a 6 month checkup on 1 heat pump system. Flushed and treated the water removal system, washed the condenser coil using water cleaned and treated the electrical cabinet then verified system safety and performance. Found everything performing to manufacture specifications at this time.
Bastrop, TX 78602
Bastrop, TX - Bastrop Air Conditioning Upon my arrival I evaluated 2 carrier heat pump systems. I verified system safety and performance is to manufacture specifications for both systems. Flushed and treated the water removal systems. Cleaned the electrical cabinets and washed units using water. Found no issues at this time. No recommendations at this time. Both systems cooling properly at this time.
Sawyer B.
Sawyer B. Checked in
Bastrop Air Conditioning Upon my arrival I evaluated 2 carrier heat pump systems. I verified system safety and performance is to manufacture specifications for both systems. Flushed and treated the water removal systems. Cleaned the electrical cabinets and washed units using water. Found no issues at this time. No recommendations at this time. Both systems cooling properly at this time.
Bastrop, TX 78602
Bastrop, TX - Bastrop AC Maintenance Upon my arrival, the customer was concerned that the system was not keeping up during the heat of the day. On my diagnosis, I found the outdoor heat transfer media coil to be dirty and restricting airflow across the system. I also found the indoor water removal system to be clogged with a large amount of bacterial growth and zooglia as well as a cap on the vent. I removed the cap and Informed the customer my findings and presented options for repair. The customer chose chose a repair option (HK3D)  I chemically cleaned and treated the indoor heat transfer media coil, treated the water removal system and pan. I installed a performance enhancement system as well as chemically cleaned and treated the outdoor heat transfer media coil. Tested the system for performance and safety. System cooling properly at this time.
Sawyer B.
Sawyer B. Checked in
Bastrop AC Maintenance Upon my arrival, the customer was concerned that the system was not keeping up during the heat of the day. On my diagnosis, I found the outdoor heat transfer media coil to be dirty and restricting airflow across the system. I also found the indoor water removal system to be clogged with a large amount of bacterial growth and zooglia as well as a cap on the vent. I removed the cap and Informed the customer my findings and presented options for repair. The customer chose chose a repair option (HK3D) I chemically cleaned and treated the indoor heat transfer media coil, treated the water removal system and pan. I installed a performance enhancement system as well as chemically cleaned and treated the outdoor heat transfer media coil. Tested the system for performance and safety. System cooling properly at this time.
Bastrop, TX 78602
Bastrop, TX - Bastrop AC Tune-up Upon my arrival, the customer was concerned that the system was not keeping up during the heat of the day. On my diagnosis, I found the outdoor heat transfer media coil to be dirty and restricting airflow across the system. I also found the indoor water removal system to be clogged with a large amount of bacterial growth and zooglia as well as a cap on the vent. I removed the cap and Informed the customer my findings and presented options for repair. The customer chose chose a repair option (HK3D)  I chemically cleaned and treated the indoor heat transfer media coil, treated the water removal system and pan. I installed a performance enhancement system as well as chemically cleaned and treated the outdoor heat transfer media coil. Tested the system for performance and safety. System cooling properly at this time.
Sawyer B.
Sawyer B. Checked in
Bastrop AC Tune-up Upon my arrival, the customer was concerned that the system was not keeping up during the heat of the day. On my diagnosis, I found the outdoor heat transfer media coil to be dirty and restricting airflow across the system. I also found the indoor water removal system to be clogged with a large amount of bacterial growth and zooglia as well as a cap on the vent. I removed the cap and Informed the customer my findings and presented options for repair. The customer chose chose a repair option (HK3D) I chemically cleaned and treated the indoor heat transfer media coil, treated the water removal system and pan. I installed a performance enhancement system as well as chemically cleaned and treated the outdoor heat transfer media coil. Tested the system for performance and safety. System cooling properly at this time.
Bastrop, TX 78602
Bastrop, TX - Bastrop AC Service Upon my arrival I found the system was satisfied at 70°F. Customer stated that on Friday nothing was coming on. I found that the water removal system had build up in the p-trap causing the condensation to drain a lot slower which resulted in the auxiliary float safety switch becoming tripped. Spoke with the building own about my findings and got approval to flush and treat the water removal system today. After flushing and treating the water removal system I ran a performance and safety testing finding everything performing to manufacture specifications at this time.
Travis P.
Travis P. Checked in
Bastrop AC Service Upon my arrival I found the system was satisfied at 70°F. Customer stated that on Friday nothing was coming on. I found that the water removal system had build up in the p-trap causing the condensation to drain a lot slower which resulted in the auxiliary float safety switch becoming tripped. Spoke with the building own about my findings and got approval to flush and treat the water removal system today. After flushing and treating the water removal system I ran a performance and safety testing finding everything performing to manufacture specifications at this time.
Bastrop, TX 78602
Bastrop, TX - Bastrop AC Repair Upon my arrival, the customer was concerned that the system was not keeping up during the heat of the day. Upon my diagnosis, I found the indoor and outdoor heat transfer media calls to be very dirty, not allowing proper airflow through the system. I also found the air movement system to be dirty as well with bacterial growth and a collection of dust. I informed the customer of my findings and presented options for cleaning. The customer wants to have the system fully cleaned and treated but needs to have water at the property to do so. The customer will be in contact with the office once the water situation is taken care of.
Sawyer B.
Sawyer B. Checked in
Bastrop AC Repair Upon my arrival, the customer was concerned that the system was not keeping up during the heat of the day. Upon my diagnosis, I found the indoor and outdoor heat transfer media calls to be very dirty, not allowing proper airflow through the system. I also found the air movement system to be dirty as well with bacterial growth and a collection of dust. I informed the customer of my findings and presented options for cleaning. The customer wants to have the system fully cleaned and treated but needs to have water at the property to do so. The customer will be in contact with the office once the water situation is taken care of.
Bastrop, TX 78602
Bastrop, TX - Bastrop Heat Pump Arrived on site to perform the approved repairs. I replaced the outdoor voltage enhancement system and tested the system for performance and safety system cooling properly at this time. Customer also agreed to renew his maintenance membership with us while the technician was on site.
Sawyer B.
Sawyer B. Checked in
Bastrop Heat Pump Arrived on site to perform the approved repairs. I replaced the outdoor voltage enhancement system and tested the system for performance and safety system cooling properly at this time. Customer also agreed to renew his maintenance membership with us while the technician was on site.
Bastrop, TX 78602
Bastrop, TX - Bastrop Air Conditioner Upon my arrival, the customer was concerned that the system would not turn on, and the comfort controller was blank. Find my diagnosis I found the system to have a blockage in the water removal system not allowing the system to come on due to a triggered water safety switch. Explained the issues with the system with the customer and recommended options for repair. The customer went with the HF3A option. I removed the blockage from the water removal system and tested  the system for performance and safety. System cooling properly at this time.
Sawyer B.
Sawyer B. Checked in
Bastrop Air Conditioner Upon my arrival, the customer was concerned that the system would not turn on, and the comfort controller was blank. Find my diagnosis I found the system to have a blockage in the water removal system not allowing the system to come on due to a triggered water safety switch. Explained the issues with the system with the customer and recommended options for repair. The customer went with the HF3A option. I removed the blockage from the water removal system and tested the system for performance and safety. System cooling properly at this time.
Bastrop, TX 78602
Review
Excellent service
Sprague - Bastrop, TX 78602
Review
Excellent Service
Goebel - Bastrop, TX 78602
Review
Travis did our semi-annual HVAC checkup. He is a very service oriented technician. Answered all our questions/concerns kept things clean and orderly and reported his results to us. Keep up the good work.
Covey - Bastrop, TX 78602
Review
Travis did a really detailed inspection and checked everything. He is very knowledgeable and customer friendly. I appreciate his professionalism and conversation. Thanks to him and office help that asked me questions helped get this AC going. Many thanks front us
Cole - Bastrop, TX 78602
Review
We walked into a hot home this weekend and got the call from Centex first thing Monday morning. Travis came out and listened to what happened and our concerns. He thoroughly checked both the inside and outside units and then explained his findings and suggestions. He took the time to explain his suggestions and why and answered all my questions and concerns. Although they may run a bit high in cost but their warranty on their work and products gives such peace of mind. Their customer service and techs are professional and friendly. And their response time is fast. Centex will continue to be our go to.
Melendez - Bastrop, TX 78602
Review
Easy to work with and knowledgeable.
Mendoza - Bastrop, TX 78602
Review
Great troubleshooting
Alvarez - Bastrop, TX 78602
Review
Professional and friendly, best customer experience I have had in years. Will definitely refer others if the need arises.
Boykin - Bastrop, TX 78602
Review
Sawyer was knowledgeable and very respectful. Got the job done quickly. We appreciate him coming out on Sunday.
Weir - Bastrop, TX 78602
Review
Sawyer did a great job tracking down the problem with the a/c Nest thermostat .
Rey - Bastrop, TX 78602
Review
Showed up quick and got right to it. Explained the issues, suggested repairs and why. Friendly, prompt and polite. Daryl is awesome!
Melendez - Bastrop, TX 78602
Review
Travis explains what he is doing in easy terms
Schumann - Bastrop, TX 78602
Review
Excellent service!
Lopez - Bastrop, TX 78602
Review
Sawer was on time, quick and thorough.
Smith - Bastrop, TX 78602
Review
Travis returned emergency service call right away, was at my home within 20 minutes and made repair
Kubicek - Bastrop, TX 78602
Review
Travis is a very personable tech, hope he is always assigned to me
Schumann - Bastrop, TX 78602
Review
Sawyer arrived on time and went right to work. He went over the AC system thoroughly. Was friendly, courteous and answered my questions.
Beltran - Bastrop, TX 78602
Review
Travis , my Centex Service Tech did an outstanding job on my Summer AC check ups for my 4 AC units. He was very courteous and professional and completely explained his findings and the recommended next steps to correct found problems.
Barclay - Bastrop, TX 78602
Review
Fast, efficient, friendly, and knowledgeable.
Bittick - Bastrop, TX 78602
Review
Job well done!
Halton - Bastrop, TX 78602
Review
Travis always does a great job. 👍
Schlotfeldt - Bastrop, TX 78602
Review
Sawyer able to come out ahead of schedule and throughout the job was courteous and professional. Sawyer provided a wrap up and explanation for all work performed.
JPS - Bastrop, TX 78602
Review
Centex called me with an earlier appointment availability. Three weeks earlier than the original appointment. I like that. Travis the technician came out and looked at my unit. He was prompted, pleasant and proficient. See you the next time Travis.
Tony Jennings - Bastrop, TX 78602
Response from Centex Air & Heat:

Hey, Tony! Thank you for your kind words and for highlighting the great service you received — we’re truly glad to hear that. We always strive to provide a five-star experience for every customer, so if there’s anything we could have done to make your visit even better, we’d be grateful for your feedback.

Awards Grateful to be honored thanks to you!
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