Bastrop, TX

I spoke with Josh regarding the HVAC system. He mentioned that the unit wasn’t cooling properly in the living room area. A technician had been out yesterday and advised a return visit due to the system freezing. While troubleshooting today, I found that the air filter was very dirty, so I removed it. Unfortunately, there wasn’t a replacement filter on-site, but removing the clogged filter allowed for improved airflow. I also checked the temperature split and found it to be lower than expected. Upon inspecting the condenser, I found that the refrigerant pressures were also below normal. Sky approved an estimate to add leak dye to the system and return in one week to inspect for leaks using a black light. He also approved adding R-410A refrigerant. I added 2.5 lbs of R-410A and then performed a full safety and performance test. The system is currently cooling properly. Our office will follow up to schedule the return visit. Additionally, I asked Sky if he would like to add any of the

Upon my arrival I spoke with the customer about their concerns with communication loss on the outdoor system. Performing my diagnostics I found that the PCM board is not sending the 5VDC that the inverter boards needs to operate the system. I spoke with the customer about my findings and presented options. Customer approved HE13A. Return will be scheduled out. I also spoke with the customer about maintenance on both locations. This is something he is going to think about especially for the main houses system.

Upon my arrival I performed a 6 month checkup on 1 straight cool furnace system. Flushed and treated the water removal system, washed the condenser coil using water, cleaned and treated the electrical cabinet with electrical insecticide, verified up and downstairs dampers are opening and closing the verified systems safety and performance. I found everything to be operating within the manufacture specifications at this time.

Upon my arrival I spoke with the tenant about their concerns with the system not cooling. Tenant stated the downstairs living area system was not keeping up and the upstairs system was not keeping up either. I performed a diagnostics on both systems, the downstairs system is completely frozen at the heat transfer media coil and the return air filter is extremely restricted. We will have to schedule a return to compete the diagnoses with the coil being froze. The upstairs system is cooling the best it can at this time. The struggle to get to desired temperature is mostly caused by the downstairs not cooling.

Upon my arrival I spoke with the customer about their concerns with the comfort control coming on and off. Performing my diagnostics I found that the water removal system is restricted causing condensation to back up and trip the auxiliary float safety switch. I spoke with the customers about my concerns and presented them with their repair options. Customer approved HF3E. I was able to complete this repair while on site. Performing the repair I installed a new p-trap, inline access port, vent pipes, 2 new float switches, DTK power protection, iFLO pro and its solution, cleared the water removal system and stress tested with a gallon of water and drain solvent. I then performed a performance and safety testing on the system finding everything to be operating properly at this time.

Upon my arrival I spoke with the customer about their concerns with the comfort control coming on and off. Performing my diagnostics I found that the water removal system is restricted causing condensation to back up and trip the auxiliary float safety switch. I spoke with the customers about my concerns and presented them with their repair options. Customer approved HF3E. I was able to complete this repair while on site. Performing the repair I installed a new p-trap, inline access port, vent pipes, 2 new float switches, DTK power protection, iFLO pro and its solution, cleared the water removal system and stress tested with a gallon of water and drain solvent. I then performed a performance and safety testing on the system finding everything to be operating properly at this time.

Upon my arrival I performed the approved cleaning on the indoor air circulation system. I pulled the air circulation system, disassembled it, sprayed it down with viper coil cleaner, brushed between each fin to remove caked up debris, washed with the water hose, reassembled it and performed a performance and safety testing on the equipment. Air circulation system is performing well at this time and is now clean.

Upon my arrival I evaluated 1 heat pump system. I verified system safety and performance is to manufacture specifications. Flushed and treated the water removal system. Cleaned the electrical cabinet and washed unit using water. Found the voltage enhancement system for the outdoor unit lower than normal. Recommend replacing the outdoor voltage enhancement system. I spoke with Dave about this fault and he said he would talk to his wife tonight and call the office about it in the morning.

Upon my arrival I evaluated 1 heat pump system. I verified system safety and performance is to manufacture specifications. Flushed and treated the water removal system. Cleaned the electrical cabinet and washed unit using water. Found the voltage enhancement system for the outdoor unit lower than normal. Recommend replacing the outdoor voltage enhancement system. I spoke with Dave about this fault and he said he would talk to his wife tonight and call the office about it in the morning.

. I spoke with Sarah regarding her HVAC system not cooling. During troubleshooting, I found that the indoor blower (airflow distribution system) was not operating while the compressor was running. This is causing the indoor coil to freeze due to lack of airflow. The blower is receiving the correct voltage—230V to the motor and 24V to the control signal—which indicates that the blower control module has failed. I recommended replacing the blower assembly. I received approval to proceed with a temporary “band-aid” solution. I installed a replacement motor from the truck, but unfortunately, that motor is defective—it runs continuously, which will allow the system to cool the home in the meantime. Returned on 7/16/25 to replace the indoor blower motor with the oem then performed a performance and safety test the system is now operating properly.

Upon my arrival I performed a 6 month checkup on 1 heat pump system. Flushed and treated the water removal system, washed condenser using water, cleaned and treated the electrical cabinet with electrical insecticide then verified systems safety and performance. Found the system to be low on refrigerant. Spoke with the customer about my concerns, went over leak search and adding refrigerant to the system. Customer approved the leak search and adding refrigerant to bring the system back to manufacture specifications. Performing the leak search I found the leak is at the indoor heat transfer media coil. I then added refrigerant to bring the system back to the proper sub cooling and went over repair options as well as consultations with the customer. They would like to have a comfort specialist come out to quote what a system replacement would be vs performing repairs on the system. Will email over options they can compare. Consult is set up between 12 & 2 today.

Upon my arrival I evaluated 1 heat pump system. I verified system safety and performance is to manufacture specifications. Flushed and treated the water removal system. Cleaned the electrical cabinet and washed unit using water. Found the indoor airflow distribution system dirty as well as the indoor heat exchanger, the water removal system needs a p-trap installed, the voltage enhancement system for the outdoor unit is low and the pressures are lower than the manufactures specs. Recommend a cleaning for the entire indoor unit, a water removal system renovation, a replacement of the voltage enhancement system for the outdoor unit and adding r410a to the system. I spoke to Dave about the proposals, he said he’ll speak to his wife about them first.

Upon my arrival I performed a 6 month checkup on 1 straight cool furnace system. Flushed and treated the water removal, washed the condenser coil using water, cleaned and treated the electrical cabinet with electrical insecticide the verified systems safety and performance. I found everything to be operating within the manufacture specifications at this time. Spoke with the customer about Solaris briefly and gave them a pamphlet to look over.

Spoke with Patrick regarding issues with his HVAC system. During troubleshooting, I discovered that the reversing valve wire was incorrectly connected to the W1 terminal on the thermostat. This miswiring can cause a short when activated. Additionally, I found that the thermostat was not functioning properly with only 24V power and no backup batteries installed. I inspected both the indoor and outdoor units and found no additional issues. I recommended replacing the thermostat, which was approved. After installation, I performed a full safety and performance test to confirm proper system operation.

Upon my arrival I checked into the concerns of the system cycling on and off. Performing my diagnostics I found that the water removal system is backed up. I spoke with the property manager about my findings and she approved to have the water removal system flushed and treated today. I performed the approved repairs flushing the water removal system, installing inline access port and treating it with a gallon of water and drain solvent. I then tested the system finding everything operating within the manufacture specifications at this time.

Upon my arrival I performed a UV dye leak search. Starting with the indoor system I found several leaks on the heat transfer media coil. Moving to the outdoor system I did not find any leaks. I also went over the line set and did not find any leaks as well. I spoke with the customer about my findings. The manufacture has to call the factory about the part availability so I was unable to present repair options today. I did go over the system no longer having a warranty and let the customer know about our free consultations. They would like to set up a consultation visit for Friday morning at 10:00 am if possible. If 10 won’t work the would like us to reach out so they can try and move their schedule around to make the timing work. With the customers approval I added 2lbs of R410a back to the system to keep it cooling until a decision is made.

Spoke with Joseph regarding his HVAC system not turning on. During troubleshooting, I observed that the supply air temperature was the same as the return, indicating a lack of heat exchange. I also found abnormal refrigerant pressure readings — the low side was significantly lower than normal, while the high side was elevated. To test for a restriction, I added 1 lb of R-410A refrigerant. The added refrigerant migrated entirely to the high side, suggesting a flow issue. However, the filter drier showed no signs of restriction. Based on system behavior, I determined that the TXV (thermostatic expansion valve) is stuck in its current position, preventing sufficient refrigerant flow back to the compressor. The system is under a 10-year parts and labor warranty, so the replacement of the indoor metering device (TXV), refrigerant, filter drier, and associated labor will be covered. Once the required parts are obtained, our dispatcher will contact the homeowner to schedule the repair.

Upon my arrival In Bastrop spoke with the customer about their concerns with the main system and the garage Mitsubishi mini split not cooling. Starting with the main system I checked the error codes and found error 54 & 72 were displayed several times. I performed a diagnostics on the outdoor system checking wire connections and ohm readings of the temperature control sensor finding them to be within manufacture specifications. I put the system is test mode for an hour and did not get any error codes. The system did however continue to fluctuate its superheat so I added 1lb of R410a for testing purposes. This did help the system from fluctuating and brought the subcool to manufacture specs. I went over what I found with the customer and the different repair options we could perform that could prevent the error codes in the future. They are going to pass on any repairs for the main

Upon my arrival in Bastrop I did AC Maintenance. performed a 6 month checkup on 1 heat pump system. Flushed and treated the water removal system, washed the condenser coil using water, cleaned and treated the electrical cabinet with electrical insecticide, verified both upstairs and down stairs dampers were opening and closing correctly then verified the systems safety and performance. Found that the indoor air handler is starting to present bacterial growth. Spoke with the customer about my findings and went over recommendations for Solaris. Customer would like the options emailed over so they can go over it when his wife returns home. System is currently cooling very well at this time.

Upon my arrive in Bastrop I did AC Repair. I spoke with the client regarding his concern prompted by a reminder message about replacing the UV bulb. Upon inspection, I confirmed that the installed UV lights are REME HALO LED units, which still have approximately two years of expected lifespan remaining. Based on this information, the client opted to wait on replacing the LEDs at this time. However, the client did approve a maintenance plan for both HVAC systems. The office will follow up with the customer to coordinate and schedule the maintenance appointments.

Upon my arrival Bastrop I did AC Maintenance. checked into the customers concerns with the comfort control being blank. Performing my diagnostics I found that the water removal system is backed up causing the auxiliary float safety switch to trip. I spoke with the customer about my recommendations and she approved to have the water removal system cleared and treated today. I performed the repair and verified systems flow with a gallon of water and drain solution. System is now back cooling to manufacture specifications.

Upon my arrival Bastrop I did Heat Pump. performed the UV dye leak search. I found that the heat transfer media coil has developed a leak and there is a leak on the suction line at the outdoor system. I spoke with the customer about their options for repair and they chose to go with HL1E. A return will need to be scheduled to complete the repair. Customer also asked about getting quotes on adding a dehumidifier to their system and duct work for his computer room. I will get with lead technician about what the next steps need to be for this.

Upon arrival in Bastrop I did AC Repair. I spoke with the client regarding their concerns about the cooling performance. During troubleshooting, I discovered that the refrigerant circulation system was not operating properly due to a low-functioning voltage enhancement system. I consulted with Mark, who approved the Platinum repair option. This service included: • Replacing the voltage enhancement system • Replacing the voltage distribution system • Installing a surge protection device at the outdoor disconnect • Cleaning the condenser coils After completing the repairs, I conducted a full safety and performance test. I verified that refrigerant pressures were within optimal range and confirmed proper temperature differentials at the indoor unit’s supply and return. System is now operating properly and efficiently.

Upon my arrival in Bastrop I did AC Service. I completed the 6 month on the back straight cool furnace system. Flushed and treated the water removal system, washed the condenser coil using water, cleaned and treated the electrical cabinet with electrical insecticide then verified the systems safety and performance. Found that both the indoor and outdoor voltage enhancement systems are low and need replacement, the control wire for the condenser no longer has its protective coating, the heat transfer media coil has bacterial growth on both systems. Recommend replacing the voltage enhancement systems and redoing the control wiring for both units. Given both of the systems age I do recommend having a comfort specialist come out soon to quote system replacements. Customer will call when he is ready to move forward with the system quotes and would like the repair quotes emailed over. I will get these put together in the morning.

Upon my arrival in Bastrop I did AC Tune-up. I installed the new iFLO pro. I rerouted the tubing to a different area entering the air handler, rewired the iFLO, tested the iFLO and found it operating properly and dispensing as it should at this time. I then installed a new power protection system under a previous platinum repair due to it being faulted and also sealed were the base of the system meets the return plenum. Next iFLO cartridge change out will be free to the customer. Please make note of this.