Cedar Creek, TX

When we arrived we turned the system on and everything came on properly and ran properly. We tested all the electrical components, refrigerant charge, temperature split and everything was working properly and even brought down the temperature 2 degrees during the hottest part of the day. One thing we found is that the emergency drain pan was full of water. There are no float safety switches on this system which do recommend. I spoke with the client and she said we were good to remove the water and clear the drain lines which we did. I also added a vent after the trap to help the water flow better out of the system. I did let the client know that this system is 18 years old and it could be having issues when working all day long in the heat but as of right now it’s working properly.

Upon my arrival I evaluated 1 heat pump split system. I verified system safety and performance is to manufacture specifications. Flushed and treated the water removal system. Cleaned the electrical cabinet and washed unit using water. Found no issues. Recommend replacing up light bulb.

Upon arrival, discussed with homeowner concerns of downstairs unit not cooling properly. Upon further inspection, found the condensing unit not coming on due to bad dual purpose voltage enhancement system. Customer approve HN13A. Installed new voltage enhancement system and performed safety and performance test. System working to manufacture specifications at this time 10° sub cooling and 16° delta T at time of departure.

On arrival we performed a 6 month check up on one heat pump system. Flushed and treated water removal system. Washed condenser coil using water. Cleaned and treated electrical cabinet with insecticide. Checked refrigerant pressures and delta T. Verified system safety and performance. System operating up to manufacturer specifications. Upon inspection we noticed the performance enhancement system is no longer operational. Customer would like options emailed over to him.

When we arrived we found high voltage wire and voltage distribution system burned up. Tested compressor to ground ti make sure it wasn’t the issue. Compressor all good. Spoke with client about repair and he agreed to do HD3C service. Replaced voltage distribution system Replaced all wire connections Added a performance enhancement system Cleaned out outdoor coils System is operating properly at this time.

Found system, turned off with fan and on position as instructed by Centex. Found stand at air handler wet presumably from melter off after coil was frozen due to extremely restricted evaporator coil. Found customer installed I-Flow system at primary drain line. Introduced 1 gallon of water to drain line and found drain to be functioning properly at this time. Discussed pull and clean with homeowner which was quoted in October of last year. Updated quote to HK13C and customer approved. Received down payment office will contact to schedule.

Upon arrival discussed with homeowner concerns of unit not cooling. Situation started in the middle of the night. After further inspection, it was found that the unit was completely void of refrigerant. Homeowner approved leak search. Inserted, high-pressure nitrogen and immediately found leak inside condensing unit due to being audibly noticeable. Found temperature sensor on liquid line loose and chafing copper causing several imperfections and one leak. Performed leak repair via silver flowing by brazing method. Removed existing filter, dryer at air handler and replaced with new bi-flow dryer. Performed system vacuum down to 500 µm and recharge system with 14.67 pounds of R410a. Performed performance and safety test and dialed in subcooling by approach. All systems functioning normally at this time and to manufacture specifications.

Upon my arrival I performed a 6 month checkup on 1 heat pump system. Flushed and treated the water removal system, washed the condenser coil using water, cleaned and treated the electrical cabinet with electrical insecticide then verified system safety and performance. I found everything operating within manufacture specifications at this time.

Upon my arrival I performed a 6 month checkup on 1 heat pump system. Flushed and treated the water removal system, washed the condenser coil using water, cleaned and treated the electrical cabinet with electrical insecticide then verified system safety and performance. I found everything operating within manufacture specifications at this time.

Performed cooling evaluation on one heat pump split system. Everything operating normally and to manufacture specifications at this time.

Performed heat pump single system cooling evaluation. Found all systems working normally at this time everything operating to manufacturer specifications.

Upon arrival discussed with customer home not cooling properly with indoor unit on and outdoor unit off. Upon further inspection found bad voltage enhancement system. Customer opted for HN13A. Warranty credits were applied and customer opted for comfort 1. Concerns were also expressed about half of the mobile home not receiving proper airflow. After further inspection, it is presume that ductwork has become disconnected in the ceiling. Customer will contact us when they are ready to tackle this problem which will include the need for an infrared camera to decide where to cut ceiling open to access ductwork for repair. Important to note that customer expressed concerns that problem started after the installation of the new system in 2020. This condition most likely caused by improperly connected ductwork by manufacture of the mobile home.

upon my arrival I performed a six month check up on one heat pump system. I flushed and treated the water removal system, washed the condenser coil using water, cleaned and treated the electrical cabinet with electrical insecticide, then verified system safety and performance. I found the system to be operating the best it possibly can at this time given its age and the restriction on the indoor heat transfer media coil. Given the coil is beginning to deteriorate a cleaning is not recommended due to the potential of further damage happening to the heat transfer media coil. I spoke with the customer about my concerns and recommended a consultation to upgrade the equipment to something more efficient. Customer would like the office to reach out and schedule for the comfort specialist to come out.

Upon our arrival we spoke with the customer about their concerns with the system not cooling well. Performing our diagnostics we found that the system was pulling in hot attic air. When the previous coil repair was performed there was a good sized gap left around the exhaust vent pipe and the line set. Today we sealed these areas with duct board and proceeded to test the system finding everything operating within manufacture specifications at this time. If system does not reach desired temp customer will let us know.

Upon my arrival I evaluated 1 heat pump system. I verified system safety and performance is to manufacture specifications. Flushed and treated the water removal system. Cleaned the electrical cabinet and washed unit using water. Found the indoor heat exchanger and the airflow distribution system covered in debris. Recommended a cleaning but the customer chose to have the quotes emailed to him at this time. I also installed the iflo device, and accepted payment for it. I installed the iflo into the primary drain line, Kevin wanted it installed so that it injects into the primary drain pan but due to the thickness of the front panel the elbow fitting that comes with the iflo device is too short. I’ll check if we can do something about this. I did advise him that the cleaning of the indoor unit will help prevent drain line clogs.

Upon my arrival I evaluated 1 heat pump system. I verified system safety and performance is to manufacture specifications. Flushed and treated the water removal system. Cleaned the electrical cabinet and washed unit using water. Found the indoor heat exchanger and the airflow distribution system covered in debris. Recommended a cleaning but the customer chose to have the quotes emailed to him at this time. I also installed the iflo device, and accepted payment for it. I installed the iflo into the primary drain line, Kevin wanted it installed so that it injects into the primary drain pan but due to the thickness of the front panel the elbow fitting that comes with the iflo device is too short. I’ll check if we can do something about this. I did advise him that the cleaning of the indoor unit will help prevent drain line clogs.

Upon my arrival I spoke with the customer about their concerns with the system not cooling. Performing my diagnostics I found that the indoor air movement system failed causing the coil to freeze. I spoke with the customer about my concerns and went over repair options. I did advise on the systems age when options were presented. Customer approved HC23A today. I performed the approved repairs then test the systems safety and performance. Given the systems age it is running the best it can at this time and the indoor heat transfer media coil is beginning to deteriorate. Customer want to wait until after the checkup on the 11th to consider having a comfort specialist come out.

I found that the outdoor system was not coming on. I then tested the voltage enhancement system and found it bad. I spoke with the client about his different options and he chose the hn13e. I replaced the voltage enhancement, voltage distribution, performance enhancement, wire terminals and cleaned the outdoor system. After the repairs I tested the system and found it working properly. The client has paid in full.

Upon my arrival I evaluated 1 heat pump system. I verified system safety and performance is to manufacture specifications. Flushed and treated the water removal system. Cleaned the electrical cabinet and washed unit using water. Found the system pressures lower than normal, I also found that the system uses a Reme-halo uv light. Recommend a leak search using dye to find the leak and I also recommend replacing the uv light. The customer has already renewed their Comf1 plan.

Upon my arrival I checked into the concerns that the customer had with the comfort control being blank. Performing my diagnostics I found that the water removal system has a restriction causing water to back up and trip the auxiliary float safety switch. I spoke with the customer about my concerns over the phone and they approved to have the water removal system flushed then treated. I performed the repair flushing the water removal system the pouring half of a gallon of hot water mixed with drain solvent into the water removal system, I then flushed the system again and poured the other half of a gallon into the water removal system. Once I verified there were no more restrictions I then tested the systems safety and performance finding everything to be cooling properly at this time.

Upon my arrival I performed a 6 month checkup on 1 straight cool furnace system. Flushed and treated the water removal system, washed condenser coil using water, cleaned and treated electrical cabinet with electrical insecticide then verified systems safety and performance. I found the systems efficiency to very low. While performing the eval I found the temperature split to lower them recommended, refrigerant pressures to be low, indoor air movement system and coil to be dirty, voltage enhancement system low on the indoor system and the start up amps to be higher then manufacture recommended. I spoke with the customer about my concerns and advised on meeting with our comfort specialist. Customer would like the office to reach out and schedule a consult.

Upon my arrival I performed a 6 month checkup on 1 heat pump system. Flushed and treated the water removal system, washed the condenser coil using water, cleaned and treated the electrical cabinet with electrical insecticide then verified systems safety and performance. I found the system is in need of a cleaning. When I spoke with the customer she said that they plan on replacing the equipment soon. They will reach out to us when they are ready to have the comfort specialist come out to go over quotes. Customer also stated they will call when they are ready to renew and did not wish do so today.

Upon my arrival in Cedar Creek I did AC Tune up. I looked into the concerns the customer had with the living room vent building condensation. I found everything on the system performing to manufacture specifications at this time. While on site I went ahead and sealed inside the supply air bucket and sealed around the top side of the supply air bucket to prevent any hot attic air from entering at the supply vent. I also suspended the duct from one of the rafters to pick it up off the ground. Customer will reach out if this doesn’t resolve the issue.

Upon my arrival in Cedar Creek I did AC Service I evaluated 2 heat pump systems. I verified system safety and performance is to manufacture specifications. Flushed and treated the water removal system. Cleaned the electrical cabinet and washed unit using water. . The following recommendations are for the upstairs system, I recommend a cleaning of the airflow distribution system and the indoor heat exchanger, I also recommend adding refrigerant due to the pressures being lower than normal, I also recommend installing a uv light after a cleaning of the indoor unit to help keep the duct system clean. These recommendations are for the downstairs system, I recommend a cleaning of the airflow distribution system, I also recommend iFlo for the drain line, I would also recommend a uv light installation in the supply plenum to keep the ductwork clean and adding refrigerant 410a fit to the pressures being lower than normal.

Upon my arrival in Cedar Creek I did AC Tune-up spoke with the customer about their concerns with the comfort control displaying error code 41 and the system not cooling. I performed my diagnostics finding that the specialty air movement system is faulted causing this error code. I spoke with the customer about my recommendations and the approved HC14C. I performed the repair while onsite replacing the specialty air movement system, new control board, new wiring harness and redoing wire terminals. When I went it turn the breaker back on to the system I found that it is now faulted as well. I spoke with the customer about this and he went to the hardware store to pickup a replacement breaker and he replaced the breaker so I could test the system. After customer installed the new breaker I ran a performance and safety testing on the system. I found everything to be operating within the manufacture specifications at this time.