Bastrop, TX

Upon my arrival I found the water removal system to be restricted. I flushed the water removal system, stress tested and treated it. System is no longer leaking water and draining properly.

Upon my arrival I spoke to the customer about their concerns with the system not cooling. Performing my diagnostics I found that the voltage enhancement system has failed preventing the outdoor system to perform normal operation. I spoke with the customer about my concerns and went over repair options. Customer approved HN13E. I did not have time to complete the full repair today and a return will need to be scheduled. I did however replace the failed voltage enhancement system to allow for proper system operation until we are able to return and complete the repair. Running a performance and safety testing on the system I found everything operating with manufacture specifications at this time. I collected a down payment for today’s repair and will collect the rest upon completion.

Upon my arrival I gained access to the home with the customers door code to start the diagnosis. When the customer arrived I went over my findings and recommendations. Given the systems age and its conditioned I advised to doing the minimal repairs the system needs and consulting with a comfort specialist to go over system replacement. Customer agreed that it is time to look into upgrading the equipment. I performed the approved repairs then ran a performance and safety testing. Everything is operating the best it can at this time. Customer did not wish to sign up for maintenance today since they plan to purchase a new unit. The voltage enhancement system for the exhaust removal system is low and has potential to fail. Customer is aware of this. Office will need to reach out to set up a consultation with the customer.

Upon my arrival, I spoke with the customer about their concerns with the system, not cooling and the outdoor unit becoming hot. Performing my diagnostics. I found that the voltage enhancement system failed, causing the outdoor exhaust removal system to not come on and operate. I spoke with the customer about her different options for repair and also went over the age of the equipment with her as well. Customer approved to move forward with a repair and also elected to sign up for the maintenance program. Performed the approved repairs and then ran a performance and safety testing on the system finding it is running the best it can at this time given its age. Customer will call in when she is ready to move forward with a comfort specialist.

Upon my arrival, I spoke with the customer about their concerns with the system, not cooling and the outdoor unit becoming hot. Performing my diagnostics. I found that the voltage enhancement system failed, causing the outdoor exhaust removal system to not come on and operate. I spoke with the customer about her different options for repair and also went over the age of the equipment with her as well. Customer approved to move forward with a repair and also elected to sign up for the maintenance program. Performed the approved repairs and then ran a performance and safety testing on the system finding it is running the best it can at this time given its age. Customer will call in when she is ready to move forward with a comfort specialist.

Upon my arrival I performed a 6 month checkup on 1 heat pump system. Flushed and treated the water removal system, washed the condenser coil using water, cleaned and treated the electrical cabinet with electrical insecticide then verified systems safety and performance. I found the system operating the best it possibly can given its age.

When I arrived I found that the system was not coming on at all. I inspected and found that the water safety switch was tripped and the water removal system was clogged. I spoke with the client about the age and condition of their system and they are aware it will need to be replaced soon. For right now I cleared the drain line , treated and flushed. The system is now operating but will struggle due to the condition of it.

Upon my arrival performed a six month check up on one straight, cool furnace system. Flushed and treated the water removal system, wash the outdoor condenser coil using water, cleaned and treated the electrical cabinet with electrical insecticide, changed both air filters, then verified systems safety and performance. Found everything to be operating within manufacture specifications at this time. There are no recommendations completing this visit.

Upon my arrival performed a six month check up on one straight, cool furnace system. Flushed and treated the water removal system, wash the outdoor condenser coil using water, cleaned and treated the electrical cabinet with electrical insecticide, changed both air filters, then verified systems safety and performance. Found everything to be operating within manufacture specifications at this time. There are no recommendations completing this visit.

Upon arrival, I spoke with Dan, who informed me that the church director reported insufficient cooling during the 12:00 PM service earlier today. During troubleshooting, I observed that the return filter grilles were extremely dirty, which can restrict airflow and impact system performance. I discussed this with Daryl, and he advised that we will follow up with Dan during the week to schedule filter replacements. Additionally, I found the indoor blower belt to be very loose. I replaced it with a spare belt located under the air handler, which provided a significantly better fit and tension. We will return later this week to replace the filters and ensure continued system efficiency.

Upon arrival discussed concern with customer of indoor unit running and outdoor unit not coming on. Unit came on normally during service call. Performed performance check. All systems operating normally at manufacture specifications. Changed filter with customer provided. Cleared drain line and treated. Charged service charge only due to unspecified reason for failure.

Arrived to find comfort control not functioning properly and flickering at display. Determined comfort control to be faulty. Spoke with client about options and he chose HH5B. Replaced comfort control, rewired terminals, and performance and safety testing. System is operating normally at this time.

Upon our arrival we spoke with the customer about his concerns with the 5 ton system not cooling well. Performing our diagnostics we found that the system had extremely high pressures due to a dirty condenser coil. We washed the coil off with water to verify this was causing the system to not cooling well. After washing the system we found temperature spits and pressures to be back within manufacture specifications. We spoke with the customer about maintenance and the current systems being on borrowed time. He would like to get at least another year out of them before he starts the replacement process on all 3 systems. Customer did sign all 3 split systems on the maintenance program today and would like us to take a look at the mini split system that’s not on maintenance when we come for the evals to see why it no longer cools. 5 ton system is now currently cooling the best it can.

Upon arrival performed 6 month check up on 1 straight cool furnace system. Flushed and treated water removal system, washed condenser coil with water, cleaned and treated electrical cabinet with insecticide,changed air filters and verified systems safety and performance. Found everything functioning within manufacture specifications at this time. No recommendations on today’s visit.

Upon our arrival we performed the approved repairs. Started by evacuating the remaining vapor inside the system, removing the rusted filter dryer, flushing the line set with RX11 flush then nitrogen, flushed both coils with nitrogen, installed new in line filter dryer, purged with nitrogen while brazing, pressure tested with nitrogen, installed new voltage enhancement system, voltage distribution system, added performance enhancement system, added DTK power protection inside and out, redid wire terminals, rerouted the drainage line for the water softener, brought the system down to a proper vacuum, then recharged with new clean R410a to manufacture specifications using sub cool values. When then ran a performance and safety testing on the system finding everything operating to manufacture specifications at this time. Completing the job we performed a chemical wash on both outdoor condenser units. All materials used were truck stock.

Upon our arrival we performed the approved repairs. Started by evacuating the remaining vapor inside the system, removing the rusted filter dryer, flushing the line set with RX11 flush then nitrogen, flushed both coils with nitrogen, installed new in line filter dryer, purged with nitrogen while brazing, pressure tested with nitrogen, installed new voltage enhancement system, voltage distribution system, added performance enhancement system, added DTK power protection inside and out, redid wire terminals, rerouted the drainage line for the water softener, brought the system down to a proper vacuum, then recharged with new clean R410a to manufacture specifications using sub cool values. When then ran a performance and safety testing on the system finding everything operating to manufacture specifications at this time. Completing the job we performed a chemical wash on both outdoor condenser units. All materials used were truck stock.

Upon my arrival I evaluated 1 furnace system. I verified system safety and performance is to manufacture specifications. Flushed and treated the water removal system. Cleaned the electrical cabinet and washed unit using water. Found the starting amperage on the condenser higher than the manufacturer specs. Recommended a hard start kit for the outdoor unit, Karen would like that estimate mailed to her. I also spoke to her about the Solaris uv light system, she would like to wait until her unit needs replacing before investing more money into it. She would also only like estimates sent to her for the hard start kit only. I left a pamphlet of the Solaris products with her.

Upon my arrival I evaluated 1 heat pump system. I verified system safety and performance is to manufacture specifications. Flushed and treated the water removal system. Cleaned the electrical cabinet and washed unit using water. Found burnt contacts at the outdoor voltage distribution system, a dirty airflow distribution system and a dirty indoor heat exchanger.Recommended a cleaning for the indoor unit, uv light installation, replacement of the outdoor voltage distribution system, and I also recommended a surge protector for the outdoor unit. At this time Michael would like all the estimates emailed to him.

Upon my arrival I evaluated 1 heat pump system. I verified system safety and performance is to manufacture specifications. Flushed and treated the water removal system. Cleaned the electrical cabinet and washed unit using water. Found burnt contacts at the outdoor voltage distribution system, a dirty airflow distribution system and a dirty indoor heat exchanger.Recommended a cleaning for the indoor unit, uv light installation, replacement of the outdoor voltage distribution system, and I also recommended a surge protector for the outdoor unit. At this time Michael would like all the estimates emailed to him.

Upon our arrival we performed a UV dye leak search. We found that there is an active leak on the heat transfer media coil. Traces of dye were at the bottom of the system and we could activate see the leak bubbling out. Spoke with the customer about our concerns with the system leaking refrigerant, went over repair options and advised on meeting with a comfort specialist. Customer would like the options we mailed over as well as having a comfort specialist come out to quote system upgrade.

Upon my arrival I evaluated 1 furnace system. I verified system safety and performance is to manufacture specifications. Flushed and treated the water removal system. Cleaned the electrical cabinet and washed unit using water. Found the voltage enhancement system low at the outdoor unit, disconnect faulty for the outdoor unit. Recommend replacing the outdoor voltage enhancement system for the outdoor unit and I also recommend replacing the outdoor disconnect. Richard requested to have the quotes emailed to him at this time.

Upon my arrival I evaluated 1 furnace system. I verified system safety and performance is to manufacture specifications. Flushed and treated the water removal system. Cleaned the electrical cabinet and washed unit using water. Found the voltage enhancement system low at the outdoor unit, disconnect faulty for the outdoor unit. Recommend replacing the outdoor voltage enhancement system for the outdoor unit and I also recommend replacing the outdoor disconnect. Richard requested to have the quotes emailed to him at this time.

Upon my arrival I evaluated 1 heat pump system. I verified system safety and performance is to manufacture specifications. Flushed and treated the water removal system. Cleaned the electrical cabinet and washed unit using water. Found that the voltage enhancement system was low again just outside the 10% margin. I did not have this size in the truck so I will have to return and replace on another date. There is a small amount of bacterial growth on the indoor air handler. To prevent this I do recommend adding a Solaris pco with dual zone uv in the cab it and a ionizer before the media filter.

Upon our arrival we spoke with Kelly about the break room system not cooling. While we were on site we also noticed that the exhaust removal system for the office area was spinning backwards. Performing our diagnostics on the break room system “A1” we found that the voltage enhancement system had failed causing the outdoor system to not operate. Performing a diagnostics on the office system “A2” we found the exhaust removal system had failed internally causing it to spin backwards. After speaking with Paul about our concerns he approved to have both system repaired while on site. A1 we installed a new voltage enhancement system then ran a performance and safety testing fining the system is operating to manufacture specifications at this time. A2 we installed a new aftermarket exhaust removal system then ran a performance and safety testing finding everything within manufacture specifications at this time. Both systems are operating and cooling properly.

Upon my arrival I evaluated 1 furnace system. I verified system safety and performance is to manufacture specifications. Flushed and treated the water removal system. Cleaned the electrical cabinet and washed unit using water. Found the indoor heat exchanger and the indoor airflow distribution system very dirty, I also found the outdoor voltage enhancement system low. Recommend a cleaning for the indoor unit, but was declined at this time due to the price, I was approved to replace the outdoor voltage enhancement system under the parts warranty.