Bastrop, TX

Upon my arrival, the customer was concerned that his indoor air movement system was only working intermittently. On my diagnosis, I found the indoor voltage enhancement system to be vaulted and reading well below manufacturers parameters. I also found the indoor air movement system to be extremely dirty and restricted due to bacterial growth and dust buildup. I informed the customer my findings and presented options for repair. The customer chose the HN10E option. I pulled and chemically cleaned the indoor air movement system. I treated the indoor heat transfer media coil and pan. Replaced the indoor voltage enhancement system, and redid any loose or charred wire terminals. Reinstalled all components back into system and cleaned up wires. Tested system for performance and safety. System cooling properly at this time.

Upon my arrival I checked into the concerns with the system shutting down. Performing my diagnostics I did find signs of a low refrigerant charge. I performed a leak search at the indoor unit and did not find any leaks at this time. Given the systems the customer described I found that the A2L sensor is faulted causing the system to go into dissipation mode, which will shut the outdoor unit off and run continuous fan. Customer approved for us to return and install a A2L sensor then run a performance and safety testing.

Arrived at a home in the Pecan Park neighborhood in Bastrop where the homeowner had moved in earlier this spring and wanted to get a proper tune-up done before the worst of summer hit. Cleaned the condenser coil, tested the dual-run capacitor and contactor, tightened electrical connections at the disconnect and air handler, checked refrigerant pressures, replaced the air filter, and flushed the condensate drain that was already showing early algae growth from the humidity. Temperature split across the evaporator came in right where it needed to be. System's dialed in and ready for whatever August throws at it.

Dispatched to a home in the Tahitian Village neighborhood in Bastrop where the homeowner had been dealing with noticeably more dust on every surface and her family's allergy symptoms had gotten worse as summer wore on. Cedar and oak pollen plus the dry Texas air had been compounding through an inadequate filtration setup for months. Installed a Carrier Infinity Air Purifier inside the air handler, connected it to a properly switched power source, and verified operation through a full blower cycle before leaving. Reviewed what to expect as the system starts reducing airborne contaminants. Going to make a real difference, especially with cedar season coming back around in the fall.

Responded to a home in the Hunters Crossing community in Bastrop where a previous company had been out twice and just kept topping off refrigerant without ever locating the actual leak. Ran a thorough inspection and found a pinhole leak at a flare fitting on the liquid line -the kind of slow loss that doesn't show up without a real leak search. Repaired the fitting, pressure-tested with nitrogen, pulled a vacuum, and recharged the system to manufacturer spec. Walked the homeowner through exactly what had been happening, so they weren't left in the dark. System's holding charge and cooling correctly. No more service calls that don't solve anything!

Bastrop AC Maintenance Upon our arrival we performed the approved repairs. Recovered the refrigerant from the system, removed the faulted refrigerant pressure control, flushed the line set with RX11 followed by nitrogen, flushed both coils with nitrogen, installed new refrigerant pressure control, new inline filter drier, purged with nitrogen while brazing, pressures tested with nitrogen, performed a triple evacuation service, redid wire terminals, installed performance enhancement system, installed new voltage enhancement system, brought the system down to a proper vacuum below 500 microns, installed new clean R410a refrigerant, added in acid scavenger for a longer compressor life, sealed around the indoor coil, sprayed the indoor coil with no rinse coil cleaner, chemically washed the outdoor condenser coil then ran a performance and safety testing. Found everything performing to manufacture specifications at this time.

Bastrop AC Repair Upon my arrival I checked into the concerns with the system not cooling properly. I found a leak at the braze in heat exchanger on the outdoor condenser. Spoke with the customer about my concerns and presented repair options. A repair was selected and paid in full. The customer declined window units at this time but depending on how far out the repair is he may ask for some later.

Bastrop Air Conditioning Upon my arrival I checked into the concerns with the HVAC system leaking water in the master bedroom. I found that the leak is not coming from the duct itself. The leak has to be coming from the roof. Customer stated that the first sign they saw was during a hard rain then when they came back from out of town they noticed more water marks around the area. They were unaware that it rained again this past weekend while there were out of town. They will be reaching out to a roofer to have this issue resolved. Spoke briefly over maintenance and informed customer I will email it over for them to discuss. Maintenance agreement is $199.00 per system.

Bastrop AC Service Upon my arrival I checked into the concerns with warm air on one side of the home. I found that the jumper duct came off going to the other side of the home due to the drain line over flowing into it. We will cover this under warranty.

Bastrop Heat Pump Upon my arrival I checked into the concerns with the system dripping condensation from the guest bathroom vent. I found that the supply bucket was never sealed and the exhaust vent was never sealed around either. I did find that from the few other vents I checked they were not sealed around either. They are building condensation around the sides of them but not dripping from the vents yet. I spoke with the customer about my concerns and went over my recommendations. Today he wanted to just seal around the 2 areas of concern for now and he will be looking to adding exhaust vents into the attics area to help lower the dew point. System is currently cooling to manufacture specifications at this time and I sealed around the 2 areas of concern. Customer is going to think about the maintenance agreement.

Bastrop Air Conditioner Upon my arrival I performed a 6 month checkup on 1 straight cool system. Flushed and treated the water removal system, washed the condenser coil using water, cleaned and treated the electrical cabinet then verified system safety and performance. Found the refrigerant pressure control metering inconsistently. Spoke with the customer about my concerns and presented repair options. An option was selected today and paid in full. The office will reach out schedule our return once parts are received.

Bastrop AC Service Upon my arrival I checked into the concerns with the system leaking water. Performing my diagnostics I found the water removal system restricted, the auxiliary float safety switches failed and bacterial growth in the system. Spoke with the customer about my concerns and presented repair options. An option was approved for Solaris today. Under this option I flushed the water removal system and helped the customer located exactly where the drain line exits the foundation. It is under the deck covered with dirt. Customer will pull the boards and extend the drain line past the deck. I collected for clearing of the water removal system and the service charge in case they were to change their minds. System is now operational and not leaking at this time. The office will reach out Tuesday to discuss our return to complete the repair.

Bastrop Air Conditioning Upon my arrival I evaluated 1 carrier heat pump system. I verified system safety and performance is to manufacture specifications. Flushed and treated the water removal system. Replaced filter supplied by customer. Cleaned the electrical cabinet and washed unit using water. Found no issues at this time. No recommendations at this time.

Bastrop AC Service Upon my arrival i checked into the critical alert the customer was emailed on the downstairs system. Found that the auxiliary float safety switch tripped due to a restricted drain line. Cleared the drain line under warranty. System is cooling properly at this time.

Bastrop Air Conditioner Upon my arrival I evaluated 1 carrier heat pump system. I verified system safety and performance is to manufacture specifications. Flushed and treated the water removal system. Cleaned the electrical cabinet and washed unit using water. Found no issues at this time. No recommendations at this time.

Bastrop Air Conditioning I returned to site to perform the approved repairs. I recovered all of the remaining 410 a refrigerant from the system. I removed the faulty refrigerant pressure control system. I installed the new refrigerant pressure control system and also replaced the in-line filter drier. I flushed the line set with RX11 flushI added an in-line union to the water removal system for ease of access. I rewired the G terminal for the water safety switches to manufacture specifications. I performed a leak test to 350 psi on the system found no leaks. I performed a triple evacuation service down to 500 µm I installed 17.23 pounds of refrigerant. Tested system for performance and safety system cooling to manufacture specifications at this time.

Bastrop AC Tune-up Performed the quality control.

Bastrop AC Repair Upon our arrival we recovered all the refrigerant from the system, removed the faulted refrigerant pressure control, flushed the line set with RX11 flush followed by nitrogen, flushed both coils with nitrogen, installed the new refrigerant pressure control, new filter drier, rebuilt a section of the 3/4 copper line due to kinks present, purged with nitrogen while brazing, pressure tested, soap bubbled all connections and brazed areas, installed new voltage enhancement system, voltage distribution system, added performance enhancement system, redid wire terminals, new Armaflex on the 3/4” copper line at the air handler, performed a triple evacuation service, brought the system down to proper vacuum then recharged to manufacture specifications with new clean refrigerant. Ran a performance and safety testing finding the equipment operating to manufacture specifications at this time. Chemically washed the condenser coil and installed acid scavenger.

Bastrop Heat Pump Call my arrival customer is concerned that the indoor air movement system would not come on, but the outdoor unit was running. On my diagnosis, I found the indoor voltage enhancement system to be halted not allowing the air movement system to start up. I informed the customer of my findings and presented options for repair. The customer chose the HN10B option. I replaced the indoor voltage enhancement system and installed new terminals on any loose or charred connections. Tested system for performance and safety. The system is cooling to the best of its ability given its age and condition. The customer also scheduled a consultation with our comfort specialist while the technician was on site. Customer would like invoice mailed to her WO-TNFR673934

Bastrop Air Conditioner Upon my arrival I checked into the concerns with the system not cooling. Performing my diagnostics I found signs of either a low system or a restriction at the metering device. I added 1 pound of refrigerant for diagnostic purposes and found the refrigerant pressure control restricted. Spoke with the customer about my concerns and went over their different repair options. A repair was approved while onsite and 50% down payment was collected. The office will coordinate the return once parts are received.

Bastrop AC Maintenance Upon my arrival I evaluated 1 Trane gas furnace system. I verified system safety and performance is to manufacture specifications. Flushed and treated the water removal system. Cleaned the electrical cabinet and washed unit using water. Found no issues at this time. No recommendations at this time.

Bastrop AC Repair Upon my arrival, the customer was concerned that the air was blowing inside, but not cold air. Upon my diagnosis, I found the outdoor voltage distribution system to be not making contact when 24 V was applied due to a small insect being lodged in the voltage distribution system. I removed the insect and the unit came on and ran without any issue. System cooling at this time. I informed the customer of the condition of the outdoor disconnect box and inform them that they have any electrical issues in the future to let us know, and we will go over some options to replace the disconnect box.

Bastrop Heat Pump On my arrival, the customer was concerned that both indoor and outdoor units were running, but no cold air coming from vents. Find my diagnosis I found the outdoor voltage enhancing system to be faulted not allowing the refrigerant circulation pumping system to run. I informed the customer my findings and recommended replacing the voltage enhancement system. Customer chose the HN13A option. I removed the faulty voltage hand system and installed a new one and tested the system for performance and safety. System cooling properly at this time.

Bastrop Air Conditioner Find my arrival of customer was concerned that there was water dripping from his ceiling through the drywall. Find my diagnosis I found the water removal system to be backed up, causing the heat transfer media coil pan to fill with water in the air movement system was blowing this water into the ductwork. The water eventually dripped out from the back of the ductwork onto the drywall. I gave customer options for repair and customer chose the HF3A option. I removed the blockage in the water removal system and tested the system for performance and safety found no further issues at this time. Advise the customer to leave the system off for a good while to allow the ductwork to dry.

Bastrop Air Conditioning Find my arrival of customer was concerned that there was water dripping from his ceiling through the drywall. Find my diagnosis I found the water removal system to be backed up, causing the heat transfer media coil pan to fill with water in the air movement system was blowing this water into the ductwork. The water eventually dripped out from the back of the ductwork onto the drywall. I gave customer options for repair and customer chose the HF3A option. I removed the blockage in the water removal system and tested the system for performance and safety found no further issues at this time. Advise the customer to leave the system off for a good while to allow the ductwork to dry.