Austin, TX

Upon my arrival I performed a 6 month checkup on 1 furnace system and 1 heat pump system. I flushed and treated the water removal system, cleaned and treated electrical cabinets, cleaned the flame safety sensor, checked for CO, verified fuel delivery pressures, washed the condenser coil using water then verified system safety and performance. I found both systems performing to manufacture specifications at this time. While on site customer is having a mold remediation performed on one of his buildings in the back and needs the mini split system chemically cleaned before the process starts and after the process finishes. Customer agreed to the first cleaning today and when that’s performed we will go over the down payment for the second once the process is complete.

Upon my arrival I started with the main furnace systems 6 month checkup. While putting the system in test mode I found that there is a significant amount of air being pushed back into the furnace cabinet from the vent pipe due to the incorrect cover installed on the roof. I spoke with the customer and he did recently have some roof work done and this vent was covered by the incorrect cover at that time. Customer will have the roofing company come back out to install the correct one so the furnace can operate. Currently system is not able to heat until this is resolved. If the roofers did remove the original vent cover that was there then customer will have to get with us about ordering the correct one. Completed the evaluation on the mini split system finding everything performing to manufacture specifications at this time. Will get with the manufacturer about the part info for the customer.

Upon my arrival I performed a 6 month checkup on 1 furnace system. Flushed and treated the water removal system, cleaned the flame safety sensor, verified proper fuel delivery, checked for CO then verified system safety and performance. I found everything performing to manufacture specifications at this time. Spoke with the customer about adding power protection and bacterial prevention system. She suggested to email the options so her husband can review them.

Upon my arrival I performed a 6 month checkup on 1 furnace system. Flushed and treated the water removal system, installed new iFLO cartridge, cleaned the flame safety sensor, verified fuel delivery pressures, checked for CO then verified system safety and performance. I found everything performing to manufacture specifications at this time. While onsite the system control has an error code 13-82 system control upgrade needed. I attempted to hook the comfort control to WiFi to install the update but we could not fins the correct password. I advise that the customer try to figure out the password and connect WiFi to the comfort control so it can perform the needed update.

Upon my arrival I evaluated 4 carrier electric heat systems. I verified system safety and performance is to manufacture specifications. Flushed and treated the water removal systems. Cleaned the inside units electrical cabinets. Found every unit to be very dirty on the outside(no bacterial growth on the cases just dust) this is due to the location of the units. Recommend installing Solaris UV lights in each system to prevent any further bacterial growth inside of system.

Upon my arrival I performed a 6 month checkup on 1 furnace system. Flushed and treated the water removal system, cleaned the flame sensor, verified fuel delivery pressures, checked pressure switch then verified system safety and performance. I found everything performing to manufacture specifications at this time.

Upon our arrival we performed 6 month checkups on 2 furnace systems, 4 heat pump system and 1 mini split system for the server room. Flushed and treated the water removal systems, replaced air filters, washed condenser coils using water, cleaned and treated the electrical cabinets then verified systems safety and performance. We found system #6 had a failed air movement system causing the unit to become frozen and unit #5 needs a cleaning on the heat transfer media coil and the air movement system. With the approval from Ronnie we did replace the air movement system on unit #6 and verified its operations. All units are performing to manufacture specifications at this time exempt unit #5 that needs the cleaning performed.

Upon my arrival I checked into the concerns of water leaking from the ceiling in the break room. Performing my diagnostics I found that the drain line has become restricted causing the condensation to leak over into the emergency drain pan then was leaking past the not very well sealed drain port on the emergency drain pan. I spoke with Travis about my concerns and got approval to make corrective actions to the drainage system and seal the emergency drain pans port. I performed the approved repairs then stress tested the system with water verifying proper flow the treated it with drain pan solution. When we perform the evaluations we will be looking at each drain line to make quotes on adding in inline access ports to allow for better clearing of the drain line.

Upon my arrival I checked into the concerns of error 95 being present. Performing my diagnostics I found that error code 77 inverter over current was the first event that resulted into the error code 95 high current lockout. After running a series’s for tests on the outdoor system I found that inverter has failed causing these error codes. I spoke to the customer about my concerns and presented repair options. With customers approval I picked the parts from the manufacturer and performed the repair. I installed a new invert board, new voltage distribution system, added power protection system in replacement of the voltage conversion system, replaced the main control board in replacement of the voltage enhancement system, redid wire terminals then ran a performance and safety testing on the equipment. I found everything to be performing to manufacture specifications at this time.

Upon my arrival, customer was concerned about mildew and bacterial growth on case heat transfer media coil. During my diagnosis, I found air movement system to be dirty as well. Presented options for repair and customer went with HK11A for the air movement system cleaning. Will also be cleaning heat transfer media coil case with bio protect and flushing drain line. Customer was also concerned that master bedroom mini split was not cooling properly. Found system to be low on 410 a refrigerant due to systems condenser being high off the ground we will be returning with in-line UV dye to install and return to do a leak search with a UV light. Office will be in contact Monday to schedule a return date to complete work.

Upon my arrival, customer was concerned that last week after running the oven the air conditioner took a while to reach desired temperature. After investigation, I made very minor adjustments to the refrigerant charge to get it to manufactures specifications. Let customer know it is normal for it to take a while to reach desired temp with the heat load from the oven still in the house. Told customer to give us a call if any other issues arise.

Upon my arrival, I found the dehumidifier drain pan to be full of water and drain line to be full of water. Use the vacuum to get rid of all the water in the drain pan and blew out water removal. System with CO2 left dehumidifier unplugged until comfort specialist can arrive next week and check out the dehumidifier.

Upon my arrival I performed a 6 month checkup on 1 furnace system and replaced the Bluetooth board on the condenser unit. Flushed and treated the water removal system, checked proper fuel delivery and temperature split, verified safeties and performance of the system and checked the air filter. System is performing to manufacture specifications at this time.

Upon my arrival, I performed a six month check up on a zoned mini split system. Flushed and treated the water removal system, wash the condenser coil, using water, cleaned, and treated the electrical cabinet, then verified system safety and performance. I found the system is operating to manufacture specifications at this time. One thing I did fine is that the filters were dirtyand that the heat transfer media coil on the ducted mini split system needs to be clean. Both an and B are needing cleanings on the deducted mini. And that the heat transfer media coil on the ducted mini split system needs to be clean. Both an and B are needing cleanings on the deducted mini split system. This is something I’m going to have to get with the manufacturer about. On the best way to access the indoor heat transfer media coils for cleaning once I have obtained this information I will email over estimates for the cleanings. .

Upon my arrival I performed a 6 month checkup on the zoned mini split system. Flushed and treated water removal system, washed condenser coil using water, cleaned and treated the electrical cabinet then verified system safety and performance. I found that when I was changing the air filters the one on the second floor did not have a filter in it. Attempting to install a filter I found that then the home was built the builders put the filter grill on the supply air duct and the return side had the supply grill. I made corrections on the system today and advise to have the system chemically cleaned due to the amount of time it was getting unfiltered air on the return side.

Upon my arrival I evaluated 2 carrier gas furnace systems. I verified system safety and performance is to manufacture specifications. Flushed and treated the water removal system.found both filters to be getting a little dirty. Customer said they would replace them asap. Found no other issues at this time. No recommendations at this time

Upon my arrival I spoke with the customer about their concerns with the system not cooling well. Performing my diagnostics I found the outdoor unit is shutting down on a low pressure lock out. I performed an electronic leak search on the indoor system finding that heat transfer media coil has developed a leak. I spoke with the customer about my concerns and went over repair options. They would like these emailed over so they can discuss the repair options they would like to move forward with. I did advise against adding refrigerant to the system due to not knowing how significant the leak may be. I will get part info on the morning from the manufacturer.

Upon my arrival I performed a 6 month checkup on 1 heat pump system. I flushed and treated the water removal system, washed the condenser coil using water, cleaned and treated the electrical cabinet with electrical insecticide, replaced the air filter then verified system safety and performance. I found the system is low on refrigerant due to a leak at the heat transfer media coil detected with electronic leak detector. I spoke with the customer about my concerns and presented repair options. HL1C was approved today and 10% down payment was collected.

Upon my arrival I performed a 6 month checkup on 2 furnace systems. On the upstairs system I flushed and treated the water removal system, checked all safeties, adjusted air flow, adjusted fuel delivery then verified system safety and performance. I found the system is operating to manufacture specifications at this time. On the downstairs system it was shutting down on a low pressure cut out. Performing my diagnostics I found that the combustion exhaust system has failed not removing the exhaust through the exhaust pipe. I spoke with the customer about my concerns and they approved HM8D. A return will be scheduled by the office once parts are received. I disabled the fuel at the main gas valve in the attic and the shut off switch on the fuel delivery system.

Customer was concerned about heat transfer coil freezing up, they changed the filters themselves and unit stopped freezing up and was cooling properly. Checked heat transfer media coil for any ice and checked pressures. System operating properly at this time.

Upon my arrival I performed a 6 month checkup on 1 heat pump system. I flushed and treated the water removal system, washed the condenser coil using water, cleaned and treated the electrical cabinet with electrical insecticide, changed the air filter then verified system safety and performance. I found the system to be operating to manufacture specifications at this time. I recommend having power protection added to the system. Will email the options over.

Upon my arrival I performed a 6 month checkup on 1 heat pump system. I flushed and treated the water removal system, washed the condenser coil using water, cleaned and treated the electrical cabinet, replaced the air filter, installed new iFLO cartridge and hooked iFLO up to WiFi. I then verified system safety and performance finding everything is operating to manufacture specifications at this time. Customer would like to renew their maintenance contract. Set the system back to its normal state, locked the entry door and closed the gate.

Upon arrival we found the indoor head unit would run for about 5 mins and then shut off and throw a constant code. The code was stating the outdoor condensing unit wasn’t sending signal back to the indoor head unit after 5 minute causing shutdown. After inspecting the outdoor unit inverter board burned up. Let customer know the issue and gave him options. The board is 5-6 weeks out, the customer wants a bid for a new system if the board cannot be delivered and installed soon. .

Upon my arrival I spoke with the customer about their concerns with the comfort control being blank. Performing my diagnostics I found that the water removal system has become restricted causing the auxiliary float safety switches to trip as well as leaked into the emergency drain pan under the fresh air control. I spoke with the customer about my concerns and presented repair options to be performed while on site. Customer approved to have the water removal system cleared, treated and the emergency drain pan drained. I performed the approved repairs by clearing the water removal system, installing another ball valve to allow sections of the 2 drain lines, treated the system then tested the system. I found everything properly at this time. I will be getting a quote put together Monday morning on renovations of the drain line to allow for new pvc to be installed that is clear of all zooglea.

Upon my arrival I performed the approved repairs in the upgrading power protection and the air circulation system renovation. On both systems I installed new power protection, pulled the air movement system to break down for chemical cleaning. After cleaning was performed and air movement system dried out I installed it back into the system then ran a performance and safety testing on both systems finding everything is operating within manufacture specifications at this time.